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Information about Hotel Bencidormi

Only 300 metres from Santa Maria Novella Station in central Florence, Hotel Bencidormi offers free Wi-Fi and rooms with self-adjusting air conditioning. Free luggage storage facilities are available. Set on the 1st floor of a building with no lift, rooms at the Bencidormi include modern furniture, colourful fabrics, and a satellite TV. The private bathroom is equipped with a hairdryer and shower. There is a private parking area nearby where charges are applicable. The property is an easy stroll from Fortezza da Basso, where the Florence Biennale contemporary art fair is held. It is 500 metres away from the Florence Cathedral.

Please inform Hotel Bencidormi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests arriving after 18:00 should contact the property in advance. You can use the Special Requests box when booking or contact the property.

Services of Hotel Bencidormi

  • WiFi
  • Luggage storage
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • Pets allowed
  • Soundproof rooms
  • Daily housekeeping
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Internet services
  • Free WiFi
  • Invoice provided
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • First aid kit available
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Contactless check-in/check-out
  • 24-hour security
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • CCTV outside property
  • CCTV in common areas
  • Non-smoking throughout
  • Cashless payment available
  • Physical distancing in dining areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi available in all areas
  • Physical distancing rules followed

Address

Via Faenza 69

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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