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Information about Hotel Santo Stefano

Hotel Santo Stefano is in Ferrara historic centre, a 5-minute walk from Castello Estense and Ferrara Cathedral. It offers classic rooms with air conditioning and a flat-screen TV. A breakfast with sweet and savoury ingredients is served in the dining room. Guests can enjoy a drink at the bar and access free Wi-Fi in public areas. Rooms provide satellite channels and a private bathroom with toiletries. Bicycles can be rented at special prices at the reception for exploring the city centre. Ferrara Train Station is 1.3 km away.

Please inform Hotel Santo Stefano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Check-in is not possible after 21:00.

Services of Hotel Santo Stefano

  • Smoke alarms
  • Garden
  • WiFi
  • Lift
  • Pets allowed
  • Bicycle rental (additional charge)
  • Airport shuttle
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • CCTV in common areas
  • Vending machine (snacks)
  • Tour desk
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Designated smoking area
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property

Address

Via Boccacanale Di Santo Stefano 21

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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