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Information about Hotel Santo Stefano

Hotel Santo Stefano is in Ferrara historic centre, a 5-minute walk from Castello Estense and Ferrara Cathedral. It offers classic rooms with air conditioning and a flat-screen TV. A breakfast with sweet and savoury ingredients is served in the dining room. Guests can enjoy a drink at the bar and access free Wi-Fi in public areas. Rooms provide satellite channels and a private bathroom with toiletries. Bicycles can be rented at special prices at the reception for exploring the city centre. Ferrara Train Station is 1.3 km away.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Check-in is not possible after 21:00.

Services of Hotel Santo Stefano

  • Fax/photocopying
  • Pets allowed
  • Face masks for guests available
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Cashless payment available
  • Non-smoking throughout
  • Lift
  • Bar
  • Food can be delivered to guest accommodation
  • Garden
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Thermometers for guests provided by property
  • CCTV in common areas
  • Tour desk
  • Vending machine (drinks)
  • Smoke alarms
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Special diet menus (on request)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Meeting/banquet facilities
  • Airport shuttle
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Parking
  • Bicycle rental
  • Delivered food is securely covered
  • WiFi available in all areas
  • Designated smoking area
  • CCTV outside property
  • Vending machine (snacks)
  • Contactless check-in/check-out
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Parking on site
  • Family rooms
  • Internet services
  • Guest accommodation is disinfected between stays
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Free WiFi

Address

Via Boccacanale Di Santo Stefano 21

Customers rating

86
236 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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