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Information about Hotel Villa Kastelruth

While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a sauna. Additional features at this hotel include complimentary wireless Internet access, ski storage, and tour/ticket assistance.. Featured amenities include a library and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: EUR 20 per pet, per night Crib (infant bed) fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that guest safety measures are currently in place. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in is available. Enhanced food service safety measures are in place. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: The front desk is open daily from 8 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply).

Services of Hotel Villa Kastelruth

  • Parking on site
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ski school
  • Guest accommodation is disinfected between stays
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available in all areas
  • Private check-in/check-out
  • First aid kit available
  • Parking
  • Heated pool
  • Security alarm
  • Heating
  • Fence around pool
  • Hot tub/Jacuzzi
  • Airport shuttle
  • Free WiFi
  • Contactless check-in/check-out
  • Safety deposit box
  • Restaurant
  • Kid meals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Special diet menus (on request)
  • Hand sanitizer in guest accommodation and key areas
  • Delivered food is securely covered
  • Face masks for guests available
  • Fire extinguishers
  • Family rooms
  • Staff follow all safety protocols as directed by local authorities
  • Ski storage
  • Golf course (within 3 km)
  • Sun terrace
  • Sauna
  • Skiing
  • Process in place to check health of guests
  • Free parking
  • Swimming Pool
  • Outdoor pool
  • Non-smoking rooms
  • Lift
  • Terrace
  • Pool with view
  • Pool cover
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Walking tours
  • Daily housekeeping
  • Outdoor pool (all year)
  • Pets allowed
  • Horse riding
  • Cycling
  • Smoke alarms
  • Access to health care professionals
  • Internet services
  • Airport shuttle (additional charge)
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Physical distancing rules followed
  • Bar
  • Fitness centre
  • WiFi
  • Cashless payment available
  • Hiking

Address

Plattenstraße 9

Customers rating

93
109 reviews by TrustYou

Hotel badges

  • Wellness Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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