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Information about Il Sole e La Luna Hotel

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Guests can get around on the complimentary shuttle, which operates within 1 kilometers.. A train station pick-up service is provided at no charge, and free self parking is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Shuttle services. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: EUR 10.0 per stay A tax is imposed by the city: EUR 1.00 per person, per night, up to 4 nights. This tax does not apply to children under 15 years of age. Cleaning fee: EUR 5.0 per person, per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: EUR 4.00 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). . Instructions: This property is managed by a professional host Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. There is no front desk at this property. Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 30 minutes before check-in. Arrivals after 8:30 PM must be confirmed by the property.. Minimum age: 18. Check in from: 11:00 AM. Check in to: 8:30 PM. . Check out: 9:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.

Services of Il Sole e La Luna Hotel

  • Air conditioning
  • Non-smoking rooms
  • Process in place to check health of guests
  • Bowling
  • Free parking
  • Non-smoking throughout
  • Face masks for guests available
  • Hiking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Movie nights
  • Parking
  • Live music/performance
  • Internet services
  • Free WiFi
  • Daily housekeeping
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • Heating
  • Parking on site
  • CCTV outside property
  • Express check-in/check-out
  • Cashless payment available
  • WiFi available in all areas
  • Minimarket on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Fire extinguishers
  • Physical distancing rules followed
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Walking tours
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Tour or class about local culture

Address

via Vallicaldi 27

Customers rating

97
65 reviews by TrustYou

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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