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Information about Ubud Kerta City Hotel

A stay at Ubud Kerta City Hotel places you in the heart of Ubud, steps from Komaneka Fine Art Gallery and Pondok Pekak Library & Learning Centre. This hotel is 1.4 mi (2.3 km) from Ubud Monkey Forest and 0.3 mi (0.5 km) from Ubud Palace.Make yourself at home in one of the 8 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Services of Ubud Kerta City Hotel

  • Private check-in/check-out
  • Hair treatments
  • Thermometers for guests provided by property
  • Airport pick up
  • Property is cleaned by professional cleaning companies
  • Swimming pool
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Airport drop off
  • Hair cut
  • Laundry
  • Waxing services
  • Terrace
  • Guest accommodation is disinfected between stays
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Invoice provided
  • Spa/wellness packages
  • Secured parking
  • Swimming Pool
  • Non-smoking rooms
  • Beauty Services
  • Food can be delivered to guest accommodation
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Massage chair
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Tour desk
  • Parking
  • Facial treatments
  • Outdoor furniture
  • Airport shuttle
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • 24-hour security
  • Designated smoking area
  • Internet services
  • Street parking
  • Spa facilities
  • Air conditioning
  • Accessible parking
  • Contactless check-in/check-out
  • Body scrub
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Body treatments
  • Free WiFi
  • Outdoor pool
  • Sun terrace
  • Garden
  • 24-hour front desk
  • Body wrap
  • Spa and wellness centre


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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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