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Information about Vasa Hotel Surabaya Hotel

Near Surabaya Zoo

Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.Enjoy international cuisine at 209 Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.With a stay at Vasa Hotel Surabaya in Surabaya, you'll be 2.2 mi (3.5 km) from Pakuwon Mall and 5.4 mi (8.8 km) from Tunjungan Plaza. This 5-star hotel is 6 mi (9.7 km) from Surabaya Plaza Shopping Mall and 6.2 mi (9.9 km) from Grand City Surabaya.Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Services of Vasa Hotel Surabaya Hotel

  • Hand massage
  • Free WiFi
  • Express check-in/check-out
  • Neck massage
  • 24-hour front desk
  • Golf course (within 3 km)
  • Cashless payment available
  • Indoor play area
  • Sun terrace
  • Higher level toilet
  • Security alarm
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bar
  • 24-hour security
  • Designated smoking area
  • Shuttle service
  • Contactless check-in/check-out
  • Breakfast in the room
  • Spa facilities
  • Family rooms
  • Accessible parking
  • Pool/beach towels
  • Ironing service
  • Car hire
  • Daily housekeeping
  • Fitness/spa locker rooms
  • Airport drop off
  • WiFi
  • Happy hour
  • Air conditioning
  • Restaurant
  • Room service
  • Head massage
  • Lower bathroom sink
  • WiFi available in all areas
  • Fruits
  • Shallow end
  • First aid kit available
  • Concierge service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Outdoor pool
  • Massage
  • Spa and wellness centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Private parking
  • Facilities for disabled guests
  • Key card access
  • Packed lunches
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Wheelchair accessible
  • Shuttle service (additional charge)
  • Outdoor pool (all year)
  • Allergy-free room
  • Secured parking
  • Swimming pool
  • Fitness
  • Kids' pool
  • CCTV outside property
  • Fax/photocopying
  • Valet parking
  • Luggage storage
  • Guest accommodation sealed after cleaning
  • Lift
  • Kids' club
  • Toilet with grab rails
  • Parking on site
  • Full body massage
  • Guest accommodation is disinfected between stays
  • Dry cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Kid meals
  • Safety deposit box
  • Laundry
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Coffee house on site
  • Parking garage
  • Currency exchange
  • Soundproof rooms
  • Swimming Pool
  • Non-smoking rooms
  • Foot massage
  • Airport shuttle
  • Fire extinguishers
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Internet services
  • Pool with view
  • Airport pick up
  • Outdoor furniture
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Parking
  • Free parking
  • Key access
  • Wine/champagne
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fitness centre
  • Physical distancing rules followed
  • Back massage
  • Physical distancing in dining areas
  • CCTV in common areas


Jalan HR Muhammad No. 31

Customers rating

4894 reviews by TrustYou

Hotel badges

  • Family Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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