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Information about Wyndham Surabaya City Centre Hotel

Near Tunjungan Plaza

Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Due to COVID-19, this property’s food and beverage options may be limited.A stay at Wyndham Surabaya City Centre places you in the heart of Surabaya, within a 15-minute walk of Tunjungan Plaza and Surabaya Plaza Shopping Mall. This 4.5-star hotel is 1.6 mi (2.6 km) from Grand City Surabaya and 2.8 mi (4.5 km) from Surabaya Town Square.

Services of Wyndham Surabaya City Centre Hotel

  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Shuttle service (free)
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Facilities for disabled guests
  • Parking
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor pool
  • Process in place to check health of guests
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free parking
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Ticket service
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Room service
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Valet parking

Address

Basuki Rahmat 67-73

Customers rating

91
4544 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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