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Information about Wyndham Surabaya City Centre Hotel

Wyndham Surabaya is located in the business centre of Surabaya, beside Gramedia Expo. It features an outdoor pool, gym and a spa. Free internet access is available in rooms and public areas. Wyndham Surabaya is a 5-minute walk from Eat n Eat food plaza and 10 minutes’ on foot from Tunjungan Plaza. Juanda International Airport is a 40-minute drive away. Modern rooms are fitted with a flat-screen satellite TV and a personal safe. En suite bathrooms include a bathrobe and a hairdryer. Guests can pamper themselves with a sauna or hot tub session in the hotel, or relax in The Spa Café after getting massaged. Beauty and hair treatments are available in the salon. The hotel has a 24-hour front desk. Tangerine Restaurant features an Indonesian and international buffet menu. Other dining options include Lobby Bar and Hi-So Restaurant.

Please inform Wyndham Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, breakfast for children aged 6 and above are available at an additional charge.

Services of Wyndham Surabaya City Centre Hotel

  • Shuttle service
  • Massage chair
  • Chocolate or cookies
  • Fitness
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Breakfast options
  • Fire extinguishers
  • Shuttle service (free)
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Wine/champagne
  • Accessible parking
  • Facilities for disabled guests
  • Parking
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Delivered food is securely covered
  • Swimming pool
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Internet services
  • Spa Facilities
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor pool
  • Process in place to check health of guests
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Spa lounge/relaxation area
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free parking
  • Physical distancing in dining areas
  • Face masks for guests available
  • Secured parking
  • Non-smoking throughout
  • Ticket service
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Room service
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Fruits
  • Valet parking

Address

Basuki Rahmat 67-73

Customers rating

91
4943 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Business Hotel

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  • Additional luggage
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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