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Information about Garden Palace Hotel Surabaya Hotel

Near Surabaya Plaza Shopping Mall

Enjoy recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 360 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.With a stay at Garden Palace Hotel Surabaya, you'll be centrally located in Surabaya, just a 3-minute walk from Surabaya Plaza Shopping Mall and 11 minutes by foot from Grand City Surabaya. This 4-star hotel is 0.6 mi (1 km) from Tunjungan Plaza and 2.6 mi (4.2 km) from Surabaya Town Square.Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Services of Garden Palace Hotel Surabaya Hotel

  • Temporary art galleries
  • Breakfast in the room
  • Garden
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Fitness centre
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Bar
  • Lockers
  • Massage
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Nightclub/DJ
  • Live music/performance
  • Free parking
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Live sport events (broadcast)
  • Bridal suite
  • Ticket service
  • Air conditioning
  • On-site parking
  • Parking
  • Shared lounge/TV area
  • Restaurant
  • Family rooms
  • Room service
  • Snack bar
  • Fax/photocopying
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Kid meals
  • Business centre
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • Private parking
  • Evening entertainment
  • Laundry
  • Free WiFi
  • Newspapers
  • Terrace
  • Shuttle service (additional charge)
  • CCTV outside property
  • Valet parking

Address

Jalan Yos Sudarso 11

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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