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Information about The Sulthan Darussalam Medan Hotel

Situated in central Medan, The Sulthan Darussalam Medan is a 5-minute drive from Medan Fair and Medan Plaza. It features a restaurant, a gym and a business centre. Free Wi-Fi access is provided. The Sulthan Darussalam is a 10-minute drive from Sun Plaza and a 20-minute drive from Thamrin Plaza. The Polonia International Airport is a 15-minute drive away. Each air-conditioned room features a flat-screen TV with cable channels and a wardrobe. The attached bathroom comes with hot water supply. Open from breakfast through dinner, Kencana Coffee Shop serves Indonesian delights. In-room dining is possible. Staff at the 24-hour front desk can assist with city tours, airport transfer or laundry services. Complimentary parking slots are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Services of The Sulthan Darussalam Medan Hotel

  • Garden
  • Air conditioning
  • On-site parking
  • Parking
  • WiFi
  • Restaurant
  • Family rooms
  • Lift
  • Designated smoking area
  • Room service
  • Mini-market on site
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • CCTV in common areas
  • Private parking
  • ATM/cash machine on site
  • Free parking
  • Free WiFi
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Terrace

Address

Jl. Darussalam No.16/22

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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