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Information about Istanaku Guesthouse Hotel

Istanaku Guesthouse is located in the centre of Manado, a 10-minute drive from the Mega Mall and the Manado Town Square. IT offers a restaurant, free parking on site and free Wi-Fi in public areas. Air-conditioned guest rooms are fitted with a work desk and a flat-screen TV with cable channels. The en suite bathroom comes with toiletries and shower. Laundry and ironing services are offered. Luggage storage can be found at the 24-hour front desk. The on site restaurant serves a selection of Indonesian dishes. Guesthouse Istanaku is a 20-minute drive from Sam Ratulangi International Airport and a 30-minute drive from Tomohon.

A damage deposit of IDR 100000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Services of Istanaku Guesthouse Hotel

  • Board games/puzzles
  • Process in place to check health of guests
  • WiFi
  • Private check-in/check-out
  • Snorkelling
  • Bicycle rental (additional charge)
  • Thermometers for guests provided by property
  • Safety deposit box
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Lockers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Contactless check-in/check-out
  • Children television networks
  • Mobile app for room service
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Fishing
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Restaurant
  • Luggage storage
  • Designated smoking area
  • Room service
  • Trouser press
  • Cycling
  • Delivered food is securely covered
  • Canoeing
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Diving
  • Non-smoking rooms
  • Business centre
  • Books, DVDs, music for children
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

Jl. W.R Supratman (komo dalam) no 6

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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