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Information about Hill Palace Hotel & Spa-A Classified Five Star Hotel

Offering an outdoor pool and a restaurant, Hill Palace Hotel & Spa-A Classified Five Star Hotel is located in Cochin. Free WiFi access is available. The Hill Palace Museum is just 1 km away. Each room here will provide you with air conditioning and a minibar. There is also an electric kettle. Private bathroom also comes with free toiletries. You can enjoy city view from the room. Extras include a desk, a safety deposit box and bed linen. At Hill Palace Hotel & Spa-A Classified Five Star Hotel you will find a fitness centre. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking. The hotel is 5 km from Chatanikara Temple. The Tripunithura Railway Station is 4 km away, Ernakulam Bus Station is 10 km and the Cochin International Airport is 30 km away. The in-house restaurant serves vegetarian and non-vegetarian delights. Room service is available for in-room dining comforts.

Please inform Hill Palace Hotel & Spa-A Classified Five Star Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Hill Palace Hotel & Spa-A Classified Five Star Hotel

  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Delivered food is securely covered
  • Currency exchange
  • Access to health care professionals
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Spa and wellness centre
  • Tour desk
  • Parking
  • Airport shuttle
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Fax/photocopying
  • 24-hour security
  • WiFi
  • Air conditioning
  • Fitness centre
  • Free parking
  • Packed lunches
  • Cashless payment available
  • Breakfast takeaway containers
  • Private parking
  • 24-hour front desk
  • Pool/beach towels
  • Face masks for guests available
  • BBQ facilities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Smoke alarms
  • First aid kit available
  • Trouser press
  • Lift
  • Ironing service
  • Valet parking
  • Luggage storage
  • Restaurant
  • Shared lounge/TV area
  • Lockers
  • Fire extinguishers
  • Meeting/banquet facilities
  • Breakfast in the room
  • Barber/beauty shop
  • Safety deposit box
  • Happy hour
  • Daily housekeeping
  • Facilities for disabled guests
  • Massage
  • Guest accommodation is disinfected between stays
  • Concierge service
  • Parking on site
  • Non-smoking rooms
  • Heating
  • Room service
  • Business centre
  • Bar
  • Games room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Laundry
  • Guest accommodation sealed after cleaning
  • Shuttle service (additional charge)
  • Security alarm
  • Billiards
  • Contactless check-in/check-out
  • CCTV in common areas
  • Free WiFi
  • Kid meals
  • Thermometers for guests provided by property
  • Non-smoking throughout
  • CCTV outside property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Soundproof rooms
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Refinery Road.Irimpanam Junction

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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