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Information about Hotel Santana

Near Flores Dock

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.With a stay at Hotel Santana in Flores, you'll be just steps from Flores Dock and Lake Petén Itzá. This beach hotel is 29.8 mi (47.9 km) from Tikal National Park and 0.4 mi (0.6 km) from Las Guacamayas Biological Station.

Services of Hotel Santana

  • Physical distancing rules followed
  • Process in place to check health of guests
  • Beachfront
  • Outdoor pool
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Air conditioning
  • Swimming Pool
  • Bar
  • Food can be delivered to guest accommodation
  • Non-smoking rooms
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Breakfast takeaway containers
  • Snack bar
  • WiFi
  • Outdoor pool (all year)
  • Tour desk
  • Physical distancing in dining areas
  • CCTV in common areas
  • Access to health care professionals
  • Thermometers for guests provided by property
  • CCTV outside property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Wine/champagne
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • WiFi available in all areas
  • Fruits
  • Property is cleaned by professional cleaning companies
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Security alarm
  • Guest accommodation sealed after cleaning
  • Fire extinguishers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Restaurant
  • Swimming pool
  • Special diet menus (on request)
  • Key access
  • Free WiFi
  • Street parking
  • Internet services
  • Packed lunches
  • Terrace
  • Contactless check-in/check-out
  • Breakfast in the room
  • Laundry
  • Face masks for guests available
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Beach
  • Pool/beach towels

Address

Calle 30 de Junio

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  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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