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Information about Hotel Santana

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.With a stay at Hotel Santana in Flores, you'll be a 1-minute walk from Flores Dock and 5 minutes by foot from Church of Our Lady of the Remedies. This beach hotel is 30 mi (48.3 km) from Tikal National Park and 0.3 mi (0.6 km) from Lake Petén Itzá.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Services of Hotel Santana

  • Protective clothing is available to guests
  • Property is cleaned with disinfectant
  • Safe-deposit box at front desk
  • Staff wears personal protective equipment
  • Cashless transactions are available
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Contactless check-in is available
  • Number of coffee shops/cafes - 1
  • Contactless food service / room service is available
  • Masks are available to guests
  • Number of outdoor pools - 1
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • No cribs (infant beds) available
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair accessible – no
  • Temperature checks are available to guests
  • Pets not allowed
  • Terrace
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Designated smoking areas
  • Food service has been amended for enhanced safety
  • No rollaway/extra beds available
  • Tours/ticket assistance
  • Number of restaurants - 1
  • Essential workers only - NO
  • Laundry facilities
  • Property confirms they are implementing guest safety measures
  • Guests are provided with free hand sanitizer
  • Snack bar/deli
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gap period enforced between guest stays - 24 hours
  • 24-hour front desk
  • Electrostatic spray is used for disinfection
  • Social distancing measures are in place
  • Contactless check-out is available
  • Service animals not allowed
  • Concierge services
  • No elevators

Address

Calle 30 de Junio

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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