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Information about Hotel Genessis

Located in Antigua Guatemala, 1.2 km from Santa Catalina Arch, Hotel Genessis provides accommodation with a restaurant, free private parking and a garden. The accommodation features a 24-hour front desk, airport transfers, luggage storage space and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. At Hotel Genessis each room comes with bed linen and towels. Guests at the accommodation can enjoy a à la carte or an American breakfast. Hobbitenango is 9 km from Hotel Genessis, while Cerro de la Cruz is 3.1 km away. The nearest airport is La Aurora Airport, 22 km from the hotel.

Services of Hotel Genessis

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Face masks for guests available
  • Trouser press
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • 24-hour front desk
  • Cashless payment available
  • Luggage storage
  • Free parking
  • Food can be delivered to guest accommodation
  • Breakfast in the room
  • Laundry
  • Air conditioning
  • Internet services
  • Guest accommodation is disinfected between stays
  • Daily housekeeping
  • Free WiFi
  • Delivered food is securely covered
  • Ironing service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Airport shuttle
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • Parking
  • Restaurant
  • Designated smoking area
  • Garden
  • Breakfast takeaway containers
  • Private parking
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Walking tours
  • CCTV in common areas

Address

4ta. Avenida Sur 9a. Calle oriente b, casa No.12

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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