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Information about Hotel Neos Matala

Featuring a large pool with sun terrace and a snack bar, Hotel Neos Matala lies within 500 metres from the sandy bay of Matala in South Crete. Surrounded by a lush garden covered with lawn, palm and pine trees, the family-run property offers air-conditioned accommodation with a private balcony. The uniquely furnished rooms of Hotel Neos are decorated in blue and orange tones and feature tiled floors. Each unit is equipped with a fridge, a radio and a safety deposit box. Enjoying views over the blossomed garden, all rooms also feature a private bathroom with shower. A continental breakfast enriched with fresh local ingredients is served daily at the dining area. The poolside bar offers a relaxing setting for enjoying a fresh juice and a light snack during the afternoon or an exotic cocktail at night. Guests can relax at the sun loungers by the pool, while younger guests can enjoy themselves at the open-air playground. Staff at the front desk provides information on hiking and cycling in the area. Car rental can be arranged and free Wi-Fi is available in the public areas. Hotel Neos Matala is located 500 metres from the centre of Matala, where a variety of restaurants and bars is featured. The sandy Komos Beach is at 3 km, while Agia Galini Village is 25 km away. Free private parking is possible on site.

Please inform Hotel Neos Matala in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Swimming pool #1 is closed from Sat 30 Oct 2021 until Sat 30 Apr 2022

Services of Hotel Neos Matala

  • Fire extinguishers
  • Safety deposit box
  • WiFi
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Airport shuttle (additional charge)
  • Private check-in/check-out
  • Lockers
  • Designated smoking area
  • Shallow end
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • CCTV in common areas
  • Outdoor pool
  • Kids' outdoor play equipment
  • CCTV outside property
  • Diving
  • Children's playground
  • First aid kit available
  • Water sport facilities on site
  • Facilities for disabled guests
  • Board games/puzzles
  • Smoke alarms
  • Live sport events (broadcast)
  • Shuttle service (additional charge)
  • Luggage storage
  • Cycling
  • Fax/photocopying
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Kid-friendly buffet
  • Valet parking
  • Pool bar
  • Cashless payment available
  • Express check-in/check-out
  • Private parking
  • Garden
  • Bar
  • Free parking
  • Sun terrace
  • Snorkelling
  • Outdoor pool (seasonal)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Allergy-free room
  • Hiking
  • Breakfast in the room
  • Terrace
  • Swimming Pool
  • Guest accommodation is disinfected between stays
  • Library
  • Parking
  • Laundry
  • Parking on site
  • Air conditioning
  • Family rooms
  • Airport shuttle
  • Car hire
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mobile app for room service
  • Happy hour
  • Contactless check-in/check-out
  • Horse riding
  • Free WiFi

Address

Mainroad Matala, Crete

Customers rating

77
47 reviews by TrustYou

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Its spacious apartments are completely equipped (with air condition (on request and maybe chargeable), telephone, TV, music, fridge, safe box, hair dryer) and have their own verandah. In the 3.500 sq.m. of surrounding area you will have enough room to park your car or take a nice walk in the gardens.

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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