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Information about Castell Hotel

Located in Kissamos, Castell Hotel provides 2-star accommodation with private balconies. Among the facilities at this property are room service and a tour desk, along with free WiFi throughout the property. The hotel features family rooms. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a shower, a hairdryer and a wardrobe. At the hotel, every room comes with a private bathroom with free toiletries. Guests at Castell Hotel can enjoy a continental or a vegetarian breakfast. The accommodation offers a terrace. The area is popular for cycling, and car hire is available at Castell Hotel. The hotel provides an ironing service, as well as business facilities like fax and photocopying. Mavros Molos Beach is 600 metres from Castell Hotel, while Kissamos / Kasteli Port is 3.6 km away. The nearest airport is Chania International, 44 km from the accommodation, and the property offers a paid airport shuttle service.

Please inform Castell Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Services of Castell Hotel

  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Fax/photocopying
  • Physical distancing in dining areas
  • Cycling
  • Cooking class
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • Free WiFi
  • Baby safety gates
  • Horse riding
  • Access to health care professionals
  • Bike tours
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking rooms
  • Air conditioning
  • Ticket service
  • Contactless check-in/check-out
  • Heating
  • Breakfast in the room
  • Internet services
  • WiFi available in all areas
  • Free parking
  • Grocery deliveries
  • Cashless payment available
  • Parking
  • Express check-in/check-out
  • VIP room facilities
  • Soundproof rooms
  • Children television networks
  • WiFi
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Airport shuttle
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Thermometers for guests provided by property
  • Library
  • Daily housekeeping
  • First aid kit available
  • Ironing service
  • Guest accommodation is disinfected between stays
  • Walking tours
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • Car hire
  • Snorkelling
  • Mobile app for room service
  • Terrace
  • Family rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Tour or class about local culture
  • Laundry
  • Diving
  • Private check-in/check-out
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • CCTV outside property
  • Food can be delivered to guest accommodation
  • Fishing
  • Bridal suite

Address

Stratigou Tzanaki Sq Georgiadaki 6 str

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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