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Information about Lena Hotel

Established in 1977 and totally renovated in 2004, this hotel is ideally situated in Heraklion city centre amidst a quiet neighbourhood with easy access to the harbour 500 metres away. The airport is also conveniently located approximately 2 km away. Upon your arrival at the hotel you will feel the kindness and the friendliness of the famous Cretan hospitality. The hotel is open all year round and is reasonably priced. There is free wireless internet access throughout the hotel. Housing warmly decorated, comfortable and contemporary accommodation with a naturally coloured decor, creating a cosy atmosphere, the hotel also houses a relaxing lounge and a breakfast room. Take advantage of the 24-hour reception, giving you the freedom and independence to enjoy your stay as you wish.

Please note that a continental breakfast is served at Lena Hotel.

Services of Lena Hotel

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Family rooms
  • Private parking
  • Non-smoking throughout
  • Fax/photocopying
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Express check-in/check-out
  • Physical distancing rules followed
  • Fire extinguishers
  • WiFi
  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Invoice provided
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Safety deposit box
  • Luggage storage
  • CCTV outside property
  • Internet services
  • Heating
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Process in place to check health of guests
  • Parking
  • Thermometers for guests provided by property
  • 24-hour front desk
  • Guest accommodation sealed after cleaning
  • Air conditioning

Address

10 Lahana Str.

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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