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Information about Lena Hotel

Established in 1977 and totally renovated in 2004, this hotel is ideally situated in Heraklion city centre amidst a quiet neighbourhood with easy access to the harbour 500 metres away.

Services of Lena Hotel

  • Process in place to check health of guests
  • Air conditioning
  • Express check-in/check-out
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Family rooms
  • Luggage storage
  • Thermometers for guests provided by property
  • Safety deposit box
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Guest accommodation sealed after cleaning
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Heating
  • Physical distancing rules followed
  • First aid kit available
  • Non-smoking throughout

Address

10 Lahana Str.

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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