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Information about Aquila Atlantis Hotel

Within 200 m from the Archaeological Museum of Heraklion, the 5-star Aquila Atlantis Hotel features an outdoor pool with unobstructed views over the harbour, a semi-covered pool and an elegantly decorated restaurant. Facilities also include 6 multipurpose spaces accommodating up to 850 guests. Fitted with parquet floors and earthy colours, all rooms and suites of Atlantis Hotel enjoy views over the city of Heraklion, the harbour or the hotel's atrium. Each unit includes a desk and comes equipped with air conditioning, flat-screen TV with satellite channels, coffee machine and minibar. The modern bathrooms are stocked with free toiletries, bathrobes and slippers. Guests can relax at the sun loungers by the pool and enjoy a refreshing drink from the on-site bar. Breakfast is served daily at the modern setting of the lounge bar, where drinks and cocktails can also be enjoyed. Mediterranean flavours accompanied by fine wine are available daily at the hotel's main restaurant. Extra hotel services include a 24-hour front desk, luggage storage and free WiFi access throughout. Laundry, dry cleaning and ironing can be provided on request and upon charge.

Services of Aquila Atlantis Hotel

  • Breakfast in the room
  • Packed lunches
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • Tour desk
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Parking
  • Restaurant
  • Designated smoking area
  • Trouser press
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Express check-in/check-out
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Outdoor pool (seasonal)
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Non-smoking rooms
  • Business centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays

Address

2, Ygias Str.

Customers rating

84
2030 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Wellness Hotel
  • City Hotel
  • Luxury Hotel
  • Business Hotel

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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