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Information about Serenissima Boutique Hotel

In Chania (Chania Town)

Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.A stay at Serenissima Boutique Hotel places you in the heart of Chania, steps from Etz Hayyim Synagogue and Chania Archaeological Museum. This 5-star hotel is 0.1 mi (0.2 km) from Maritime Museum of Crete and 0.1 mi (0.2 km) from Mosque of the Janissaries.The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilities The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:Bar/LoungeDining venueTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This Mediterranean hotel also features babysitting/childcare (surcharge) and wedding services.Enjoy Mediterranean cuisine at Serenissima Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Services of Serenissima Boutique Hotel

  • Shoeshine
  • Guest accommodation sealed after cleaning
  • Laundry
  • Heating
  • Ticket service
  • Shared lounge/TV area
  • Massage
  • Breakfast takeaway containers
  • Concierge service
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property is cleaned by professional cleaning companies
  • Facilities for disabled guests
  • Restaurant
  • Food can be delivered to guest accommodation
  • Private check-in/check-out
  • Smoke alarms
  • Luggage storage
  • CCTV outside property
  • Canoeing
  • Fire extinguishers
  • Meeting/banquet facilities
  • Pets allowed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Tour or class about local culture
  • Shuttle service (additional charge)
  • Tour desk
  • Family rooms
  • Terrace
  • Non-smoking rooms
  • VIP room facilities
  • Trouser press
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Face masks for guests available
  • Bike tours
  • Bar
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Horse riding
  • Internet services
  • Breakfast in the room
  • Airport shuttle
  • Snorkelling
  • Contactless check-in/check-out
  • Express check-in/check-out
  • 24-hour security
  • Ironing service
  • CCTV in common areas
  • Library
  • Cashless payment available
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Sun terrace
  • Hand sanitizer in guest accommodation and key areas
  • Fishing
  • Designated smoking area
  • Staff follow all safety protocols as directed by local authorities
  • Diving
  • Barber/beauty shop
  • Currency exchange
  • Walking tours
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Bridal suite
  • Air conditioning
  • Access to health care professionals
  • Temporary art galleries
  • Non-smoking throughout
  • Delivered food is securely covered
  • WiFi
  • Babysitting/child services
  • Room service
  • Hiking
  • Fax/photocopying
  • Safety deposit box
  • Car hire
  • Daily housekeeping
  • Free WiFi
  • Cooking class

Address

Skoufon 4

Customers rating

94
89 reviews by TrustYou

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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