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Information about Serenissima Boutique Hotel

Near Old Venetian Harbor

Enjoy Mediterranean cuisine at Serenissima Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.A stay at Serenissima Boutique Hotel places you in the heart of Chania, within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. This 5-star hotel is 2.7 mi (4.3 km) from Golden Beach and 4.4 mi (7.1 km) from Port of Souda.This property is closed from November 7 2020 to February 28 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
  • Bar/Lounge
  • Dining venue
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This Mediterranean hotel also features babysitting/childcare (surcharge) and wedding services.

Services of Serenissima Boutique Hotel

  • Temporary art galleries
  • Breakfast in the room
  • Shoeshine
  • Library
  • Private check-in/check-out
  • Pets allowed
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Walking tours
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Designated smoking area
  • Trouser press
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Snorkelling
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Horse riding
  • Fishing
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Canoeing
  • Airport shuttle (additional charge)
  • Diving
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property
  • Hiking

Address

Skoufon 4

Customers rating

95
97 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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