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Information about Serenissima Boutique Hotel

In Chania (Old Town Chania Old City)

Pamper yourself with onsite massages or take in the view from a terrace. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Enjoy Mediterranean cuisine at Serenissima Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change): Dining venue(s)Fitness facilities The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:One of the dining venuesBar/LoungeA stay at Serenissima Boutique Hotel places you in the heart of Chania, steps from Old Venetian Harbor and Etz Hayyim Synagogue. This 5-star hotel is 6.8 mi (10.9 km) from Agia Marina Beach and 1.1 mi (1.8 km) from Chania Central Market.

Services of Serenissima Boutique Hotel

  • Heating
  • CCTV outside property
  • Private check-in/check-out
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Airport pick up
  • Cooking class
  • Foot massage
  • Shuttle service (additional charge)
  • Thermometers for guests provided by property
  • Fruits
  • Bike tours
  • Fire extinguishers
  • Meeting/banquet facilities
  • Canoeing
  • Dry cleaning
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Luggage storage
  • Restaurant
  • Daily housekeeping
  • Property is cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Non-smoking throughout
  • Family rooms
  • Shared lounge/TV area
  • Laundry
  • Full body massage
  • Barber/beauty shop
  • Breakfast in the room
  • Terrace
  • Tour desk
  • Back massage
  • Non-smoking rooms
  • Shuttle service
  • Walking tours
  • Internet services
  • Diving
  • Horse riding
  • Process in place to check health of guests
  • Currency exchange
  • Bar
  • Physical distancing in dining areas
  • Emergency cord in bathroom
  • Access to health care professionals
  • Neck massage
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Contactless check-in/check-out
  • 24-hour security
  • Wine/champagne
  • Key access
  • CCTV in common areas
  • Snorkelling
  • Express check-in/check-out
  • Designated smoking area
  • Free WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle
  • First aid kit available
  • Fishing
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Soundproof rooms
  • Outdoor furniture
  • Staff follow all safety protocols as directed by local authorities
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Coffee house on site
  • Trouser press
  • Ironing service
  • Temporary art galleries
  • Delivered food is securely covered
  • Air conditioning
  • Airport drop off
  • Tour or class about local culture
  • WiFi
  • Head massage
  • Fax/photocopying
  • Hiking
  • Smoke alarms
  • Babysitting/child services
  • Room service
  • Key card access
  • Facilities for disabled guests
  • Hand massage
  • Massage
  • Cashless payment available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast takeaway containers
  • Concierge service
  • WiFi available in all areas

Address

Skoufon 4

Customers rating

96
125 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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