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Information about Serenissima Boutique Hotel

Near Old Venetian Harbor

This property is closed from November 7 2020 to February 28 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
  • Bar/Lounge
  • Dining venue
Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.A stay at Serenissima Boutique Hotel places you in the heart of Chania, within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. This 5-star hotel is 2.7 mi (4.3 km) from Golden Beach and 4.9 mi (7.9 km) from Port of Souda.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This Mediterranean hotel also features babysitting/childcare (surcharge) and wedding services.Enjoy Mediterranean cuisine at Serenissima Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.

Services of Serenissima Boutique Hotel

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Library
  • Laundry
  • Fishing
  • Face masks for guests available
  • Bar
  • Internet services
  • CCTV outside property
  • VIP room facilities
  • Shoeshine
  • Access to health care professionals
  • Facilities for disabled guests
  • Family rooms
  • Soundproof rooms
  • Guest accommodation sealed after cleaning
  • Tour or class about local culture
  • Tour desk
  • Bike tours
  • Private check-in/check-out
  • Diving
  • Horse riding
  • Fire extinguishers
  • Concierge service
  • Non-smoking throughout
  • Hand sanitizer in guest accommodation and key areas
  • Pets allowed
  • Bridal suite
  • Use of cleaning chemicals that are effective against Coronavirus
  • Currency exchange
  • Restaurant
  • Hiking
  • Delivered food is securely covered
  • Temporary art galleries
  • Non-smoking rooms
  • Fax/photocopying
  • Breakfast in the room
  • Cooking class
  • Car hire
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Sun terrace
  • 24-hour security
  • Heating
  • Luggage storage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safety deposit box
  • Property is cleaned by professional cleaning companies
  • First aid kit available
  • Designated smoking area
  • Massage
  • Babysitting/child services
  • WiFi available in all areas
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Daily housekeeping
  • Smoke alarms
  • Express check-in/check-out
  • Snorkelling
  • Food can be delivered to guest accommodation
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Canoeing
  • Ticket service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • Trouser press
  • Barber/beauty shop
  • Airport shuttle (additional charge)
  • Air conditioning
  • Dry cleaning
  • Cashless payment available
  • Shuttle service (additional charge)
  • Terrace
  • Airport shuttle
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Walking tours
  • WiFi
  • Breakfast takeaway containers
  • Shared lounge/TV area
  • Room service
  • Ironing service

Address

Skoufon 4

Customers rating

95
92 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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