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Information about Palazzo Duca Hotel

Near the Venetian harbour in the old city of Chania, Palazzo Duca features elegant studios and apartments with air conditioning and free Wi-Fi throughout. Taverns, café-bars and the central market are within a short stroll. Fitted with Cocomat mattresses, the accommodation offers a kitchenette, fridge, LCD satellite TV and safe. Free toiletries are also included, while some have a spa bath or seating area. Most units open out to a balcony with views of the old city. Nea Chora beach is just 800 metres from Palazzo Duca. Other popular beaches, such as Chrissi Akti and Agii Apostoli, are located less than 3 km away. Chania International Airport is at a distance of 12 km.

Please inform Palazzo Duca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. During the winter period (November to March), the reception will be open for a limited amount of time. Please also note that during this period, housekeeping services are provided every 2 days. Please inform the property of your arrival time in advance, in order to arrange check-in details.

Services of Palazzo Duca Hotel

  • CCTV in common areas
  • Heating
  • Guest accommodation sealed after cleaning
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fax/photocopying
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle
  • WiFi
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Parking
  • WiFi available in all areas
  • Free parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Tour desk
  • Non-smoking rooms
  • Internet services
  • Terrace
  • Air conditioning
  • Family rooms
  • Daily housekeeping
  • Car hire
  • Access to health care professionals
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast in the room
  • Soundproof rooms
  • Sun terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Library
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Lift
  • Non-smoking throughout

Address

27 - 29 Douka Str.

Customers rating

90
232 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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