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Information about Altstadt-Hotel Passau Hotel

The Altstadt-Hotel Passau lies in Passau’s historic Old Town, just 700 metres from St. Stephan’s Cathedral. It provides modern rooms, free WiFi internet access and a daily breakfast buffet. Each room at the Altstadt-Hotel Passau has a private bathroom, a flat-screen TV with cable channels and tea and coffee making facilities. Beds come with organic down duvets and feather pillows. Breakfast is served at the covered breakfast terrace with views of the castles and rivers. The Altstadt-Hotel also features conference rooms in different sizes. Guests with bicycles can store them in the Hotel Passau’s bike cellar for free.

Please inform Altstadt-Hotel Passau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Altstadt-Hotel Passau Hotel

  • Bridal suite
  • Hand sanitizer in guest accommodation and key areas
  • Safety deposit box
  • Daily housekeeping
  • Cashless payment available
  • Terrace
  • Newspapers
  • Golf course (within 3 km)
  • Guest accommodation is disinfected between stays
  • Hiking
  • Designated smoking area
  • First aid kit available
  • Shoeshine
  • Ironing service
  • Soundproof rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Fax/photocopying
  • Fire extinguishers
  • Smoke alarms
  • Ticket service
  • Process in place to check health of guests
  • Cycling
  • Lift
  • Luggage storage
  • Packed lunches
  • Fitness centre
  • Allergy-free room
  • Internet services
  • Bar
  • Free WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Family rooms
  • Laundry
  • Non-smoking throughout
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • WiFi
  • Non-smoking rooms
  • Contactless check-in/check-out
  • Food can be delivered to guest accommodation
  • Meeting/banquet facilities
  • Heating
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing in dining areas
  • Special diet menus (on request)
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Bräugasse 23-29

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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