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Information about Altstadt-Hotel Passau Hotel

The Altstadt-Hotel Passau lies in Passau’s historic Old Town, just 700 metres from St. Stephan’s Cathedral. It provides modern rooms, free WiFi internet access and a daily breakfast buffet. Each room at the Altstadt-Hotel Passau has a private bathroom, a flat-screen TV with cable channels and tea and coffee making facilities. Beds come with organic down duvets and feather pillows. Breakfast is served at the covered breakfast terrace with views of the castles and rivers. The Altstadt-Hotel also features conference rooms in different sizes. Guests with bicycles can store them in the Hotel Passau’s bike cellar for free.

Please inform Altstadt-Hotel Passau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Altstadt-Hotel Passau Hotel

  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • All windows are double-glazed
  • Have you removed, or never offered, all plastic cups?
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • Lift
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Fax/photocopying
  • Luggage storage
  • Packed lunches
  • Allergy-free room
  • Private parking
  • Tour desk
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Non-smoking rooms
  • Fitness centre
  • Shoeshine
  • Cashless payment available
  • Newspapers
  • CCTV in common areas
  • Smoke alarms
  • Cycling
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Green spaces such as gardens/rooftop gardens on the property
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Soundproof rooms
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Designated smoking area
  • First aid kit available
  • Special diet menus (on request)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heating
  • Ticket service
  • Internet services
  • Hand sanitizer in guest accommodation and key areas
  • Have you removed, or never offered, all plastic straws?
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Parking
  • Guests have the option to reuse towels
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Laundry
  • Bridal suite
  • Contactless check-in/check-out
  • Golf course (within 3 km)
  • Have you removed, or never offered, all plastic stirrers?
  • Free WiFi
  • Ironing service
  • Safety deposit box
  • Daily housekeeping
  • Local artists are offered a platform to display their talents
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Terrace
  • Family rooms

Address

Bräugasse 23-29

Customers rating

87
666 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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