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Information about BurgStadt-Hotel Hotel

Set on a hill above the medieval city, this family-run hotel enjoys a peaceful location in Kastellaun. Surrounded by charming gardens, it offers a sauna, gym, a library and a Greek restaurant. Decorated in pastel tones, the bright rooms and maisonettes at BurgStadt-Hotel feature classic-style interiors. All rooms include satellite TV, and free WiFi. A hearty buffet breakfast is served each morning in BurgStadt’s inviting dining room. Guests can sample traditional Greek meals in the restaurant or enjoy a drink from the well-stocked bar. The 4-star hotel offers a sauna and active guests can make the most of the gym. Transfers to Frankfurt-Hahn Airport can be organised by the hotel’s 24-hour reception staff.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Sauna is closed from Sat 29 May 2021 until Wed 30 Jun 2021 Fitness centre is closed from Sat 29 May 2021 until Wed 30 Jun 2021 Please note that the Greek restaurant is closed every Monday.

Services of BurgStadt-Hotel Hotel

  • Safety deposit box
  • Tennis court
  • Live sport events (broadcast)
  • Bridal suite
  • Daily housekeeping
  • Sauna
  • Heating
  • Parking
  • Process in place to check health of guests
  • Special diet menus (on request)
  • 24-hour front desk
  • Air conditioning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Express check-in/check-out
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Designated smoking area
  • Internet services
  • Shuttle service (additional charge)
  • Luggage storage
  • Vending machine (drinks)
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • WiFi available in all areas
  • Physical distancing in dining areas
  • Airport shuttle
  • Cycling
  • Solarium
  • Smoke alarms
  • Delivered food is securely covered
  • Non-smoking rooms
  • On-site parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shared lounge/TV area
  • WiFi
  • Airport shuttle (additional charge)
  • Lockers
  • Breakfast takeaway containers
  • Allergy-free room
  • Themed dinner nights
  • Fax/photocopying
  • Ironing service
  • Room service
  • Board games/puzzles
  • Cashless payment available
  • Fishing
  • Terrace
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • Laundry
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Facilities for disabled guests
  • Newspapers
  • Fitness centre
  • Table tennis
  • Shoeshine
  • Invoice provided
  • Physical distancing rules followed
  • Library
  • CCTV outside property
  • Free WiFi
  • Bar
  • Lift
  • Packed lunches
  • Restaurant
  • Darts
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Vending machine (snacks)
  • Mini golf
  • Tour desk
  • Private parking
  • Security alarm
  • Fire extinguishers
  • Horse riding
  • Snack bar
  • Free parking
  • Family rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Business centre
  • Kid-friendly buffet
  • Hiking
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

Südstraße 34

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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