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Information about Grand Hotel Heiligendamm Hotel

Near Heiligendamm Beach

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.Make yourself at home in one of the 199 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Located in Bad Doberan, Grand Hotel Heiligendamm is by the sea, a 1-minute drive from Heiligendamm Beach and 5 minutes from Boergerende Beach. This 5-star hotel is 3.7 mi (5.9 km) from Ostsee Golf Resort Wittenbeck and 3.8 mi (6.1 km) from Stadt- Und Baedermuseum Bad Doberan Moeckelhaus.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the shuttle (surcharge), which operates within 50 kilometers.Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Services of Grand Hotel Heiligendamm Hotel

  • 24-hour security
  • Contactless check-in/check-out
  • Security alarm
  • Pool/beach towels
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Archery
  • Children's playground
  • Library
  • Ironing service
  • Parking
  • Express check-in/check-out
  • Designated smoking area
  • WiFi available in all areas
  • Airport shuttle (additional charge)
  • Garden
  • Windsurfing
  • Evening entertainment
  • Golf course (within 3 km)
  • Cashless payment available
  • Sauna
  • Kid-friendly buffet
  • Movie nights
  • Bar
  • Babysitting/child services
  • Live music/performance
  • Indoor play area
  • Free WiFi
  • Internet services
  • Car hire
  • Hot tub/Jacuzzi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Airport shuttle
  • Baby safety gates
  • Horse riding
  • Non-smoking rooms
  • Swimming Pool
  • Pool with view
  • Tour desk
  • Hammam
  • Temporary art galleries
  • Bridal suite
  • VIP room facilities
  • Tennis court
  • Beachfront
  • Fitness centre
  • Non-smoking throughout
  • Live sport events (broadcast)
  • Shuttle service (additional charge)
  • Special diet menus (on request)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Fire extinguishers
  • Meeting/banquet facilities
  • Hand sanitizer in guest accommodation and key areas
  • Physical distancing in dining areas
  • Heated pool
  • Open-air bath
  • Access to health care professionals
  • Newspapers
  • Walking tours
  • Ticket service
  • Games room
  • Concierge service
  • Themed dinner nights
  • Laundry
  • CCTV outside property
  • Business centre
  • Parking on site
  • Kids' club
  • Heating
  • Pool bar
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Private check-in/check-out
  • Allergy-free room
  • Shoeshine
  • Massage
  • Face masks for guests available
  • Fax/photocopying
  • Bike tours
  • Cooking class
  • Kid meals
  • Room service
  • Safety deposit box
  • Packed lunches
  • Indoor pool (all year)
  • Daily housekeeping
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guest accommodation is disinfected between stays
  • Aerobics
  • Dry cleaning
  • Breakfast in the room
  • Terrace
  • Outdoor pool
  • Spa and wellness centre
  • Kids' outdoor play equipment
  • Books, DVDs, music for children
  • Family rooms
  • Lift
  • Air conditioning
  • Hiking
  • Snack bar
  • Trouser press
  • WiFi
  • Sun terrace
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Restaurant
  • Cycling
  • Valet parking
  • Luggage storage
  • Children television networks
  • Facilities for disabled guests
  • Indoor pool
  • First aid kit available
  • 24-hour front desk
  • Tour or class about local culture
  • Smoke alarms
  • Water sport facilities on site
  • Outdoor pool (all year)
  • Pets allowed

Address

Prof.-Dr.-Vogel-Strasse 6, Heiligendamm

Customers rating

82
1002 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Romantic Hotel
  • Wellness Hotel
  • Luxury Hotel
  • Beach Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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