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Information about Jugendherberge Heidelberg International Hotel

Situated directly on the banks of the Neckar River, this hostel in Heidelberg offers a 24-hour front desk, a sun terrace and a bar. Heidelberg Zoo is just 150 metres away. Modern dormitories and rooms with a private bathroom are offered at the Jugendherberge Heidelberg International. Wi-Fi is also available for an extra fee. A variety of drinks and snacks are served in the hostel’s bistro, and international dishes are available in the bright dining area. Jugendherberge Heidelberg International is located 5 km from Heidelberg Castle, which overlooks the Old Town District. Walking tours can also be organised 5 km away. Heidelberg Central Station is 3km away.

All guests must be members of the DJH (Deutsches Jugendherbergswerk) or Hostelling International. Membership can be purchased upon arrival at the reception. The membership costs EUR 7 per year for German citizens up to 26 years and EUR 22.50 for families or people from 27 years. From June onwards each year, you can purchase the DJH membership for half the price when you become a member for the first time. International guests must purchase a Hostelling International Card (EUR 18) if they are not a member of a national youth hostel association. For single nights, a welcome stamp can be purchased upon arrival for EUR 3.50. When booking for more than 6 guests, different policies and additional supplements may apply.

Services of Jugendherberge Heidelberg International Hotel

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Live sport events (broadcast)
  • Board games/puzzles
  • Tour desk
  • Parking
  • Toilet with grab rails
  • Free parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • CCTV in common areas
  • WiFi
  • 24-hour security
  • Fax/photocopying
  • Garden
  • Cashless payment available
  • Free WiFi
  • Badminton equipment
  • Kid meals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Wheelchair accessible
  • Wine/champagne
  • Public transport tickets
  • Non-smoking throughout
  • CCTV outside property
  • Outdoor furniture
  • Hand sanitizer in guest accommodation and key areas
  • Special diet menus (on request)
  • Bowling
  • Table tennis
  • Safety deposit box
  • Canoeing
  • Meeting/banquet facilities
  • Family rooms
  • Fire extinguishers
  • Terrace
  • Vending machine (drinks)
  • Horse riding
  • Facilities for disabled guests
  • Bar
  • Parking on site
  • Heating
  • Games room
  • Non-smoking rooms
  • Vending machine (snacks)
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hiking
  • 24-hour front desk
  • Private parking
  • Luggage storage
  • Key card access
  • Accessible parking
  • Cycling
  • Packed lunches
  • Face masks for guests available
  • BBQ facilities
  • Smoke alarms
  • Indoor play area
  • Lift
  • First aid kit available
  • Sun terrace
  • Property is cleaned by professional cleaning companies
  • Shared lounge/TV area


Tiergartenstr. 5

Customers rating

429 reviews by TrustYou

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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