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Information about Novum Hotel Ambassador Hotel

Near International Maritime Museum

Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.Make yourself at home in one of the 119 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.With a stay at Novum Hotel Ambassador, you'll be centrally located in Hamburg, within a 15-minute drive of Reeperbahn and Alster Lakes. This family-friendly hotel is 2.1 mi (3.3 km) from Miniatur Wunderland and 2.2 mi (3.6 km) from Elbe Philharmonic Hall.

Services of Novum Hotel Ambassador Hotel

  • Key card access
  • Kid-friendly buffet
  • Luggage storage
  • Pets allowed
  • 24-hour front desk
  • Physical distancing rules followed
  • Non-smoking throughout
  • Breakfast takeaway containers
  • Invoice provided
  • Cashless payment available
  • Allergy-free room
  • Lift
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Food can be delivered to guest accommodation
  • Wine/champagne
  • WiFi available in all areas
  • Private parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Physical distancing in dining areas
  • CCTV in common areas
  • Smoke alarms
  • Meeting/banquet facilities
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Parking garage
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Delivered food is securely covered
  • Internet services
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Parking
  • Property is cleaned by professional cleaning companies
  • Soundproof rooms
  • Private check-in/check-out
  • Key access
  • Non-smoking rooms
  • Parking on site
  • Contactless check-in/check-out
  • Heating
  • Guest accommodation is disinfected between stays
  • Security alarm
  • Family rooms
  • Free WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Address

Heidenkampsweg 34

Customers rating

77
4033 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • City Hotel
  • Business Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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