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Information about Novum Hotel Ambassador Hotel

Near International Maritime Museum

Make yourself at home in one of the 119 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.With a stay at Novum Hotel Ambassador, you'll be centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Hamburg City Hall. This family-friendly hotel is 1.6 mi (2.6 km) from Inner Alster Lake and 2 mi (3.3 km) from Hamburg Cruise Center.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.The property is closed between April 1 and May 15. Due to COVID-19, this property’s food and beverage options may be limited.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Services of Novum Hotel Ambassador Hotel

  • Internet services
  • Cashless payment available
  • Free WiFi
  • 24-hour front desk
  • Allergy-free room
  • Private parking
  • Shoeshine
  • Heating
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Property is cleaned by professional cleaning companies
  • Parking on site
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Lift
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Private check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Invoice provided
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Guest accommodation is disinfected between stays
  • WiFi available in all areas
  • Dry cleaning
  • Pets allowed
  • WiFi
  • Contactless check-in/check-out
  • Safety deposit box
  • Family rooms
  • Physical distancing in dining areas

Address

Heidenkampsweg 34

Customers rating

77
1649 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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