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Information about Hotel du Nord Alster

This family-run 4-star concept hotel is situated just north of Hamburg's city centre, 500 metres from the Outer Alster Lake. Free internet access is available. Its rooms are fitted with high-quality beds, design lamps and mirrors and a welcome tray. The lobby features a lounge with a fireplace. Many little cafes and boutiques are located in the vicinity of Hotel du Nord Alster. The Hamburg city centre can be reached through a 3-km-long walk along the Alster Lake. Hamburg Main Station is only an 11-minute bus journey away.

Services of Hotel du Nord Alster

  • Safety deposit box
  • Special diet menus (on request)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Babysitting/child services
  • Parking
  • Non-smoking rooms
  • Private check-in/check-out
  • Air conditioning
  • Hand sanitizer in guest accommodation and key areas
  • Internet services
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Parking on site
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • Non-smoking throughout
  • Trouser press
  • Laundry
  • Minimarket on site
  • Ironing service
  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Luggage storage
  • Kid-friendly buffet
  • Free WiFi
  • Dry cleaning
  • Cashless payment available
  • Pets allowed
  • Packed lunches
  • Lift
  • Heating
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • First aid kit available
  • Breakfast takeaway containers
  • Physical distancing rules followed
  • Private parking
  • Cycling
  • Physical distancing in dining areas

Address

Hofweg 75

Customers rating

86
1418 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • City Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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