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Information about Hotel du Nord Alster

This family-run 4-star concept hotel is situated just north of Hamburg's city centre, 500 metres from the Outer Alster Lake. Free internet access is available. Its rooms are fitted with high-quality beds, design lamps and mirrors and a welcome tray. The lobby features a lounge with a fireplace. Many little cafes and boutiques are located in the vicinity of Hotel du Nord Alster. The Hamburg city centre can be reached through a 3-km-long walk along the Alster Lake. Hamburg Main Station is only an 11-minute bus journey away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. The reception is open between 07:00 and 22:30. Please call the hotel in advance if you want to check in outside of these times. When booking 6 rooms or more, different policies and additional supplements may apply.

Services of Hotel du Nord Alster

  • Smoke alarms
  • Shoeshine
  • Packed lunches
  • Dry cleaning
  • WiFi
  • Kid-friendly buffet
  • Private check-in/check-out
  • Lift
  • Pets allowed
  • Safety deposit box
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Contactless check-in/check-out
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Non-smoking throughout
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Trouser press
  • Cycling
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Non-smoking rooms
  • Ironing service
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property

Address

Hofweg 75

Customers rating

85
1070 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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