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Information about NH Collection Hamburg City Hotel

Near Hamburger Dom

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesBe sure to enjoy recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.Make yourself at home in one of the 129 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.With a stay at NH Collection Hamburg City in Hamburg (Karolinenviertel), you'll be steps from Hamburger Dom and 11 minutes by foot from Reeperbahn. This 4-star hotel is 1.4 mi (2.3 km) from Miniatur Wunderland and 0.8 mi (1.3 km) from Inner Alster Lake.Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Services of NH Collection Hamburg City Hotel

  • Mobile app for room service
  • Air conditioning
  • Fitness centre
  • Process in place to check health of guests
  • Internet services
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Spa and wellness centre
  • Dry cleaning
  • Tours and activities organized by local guides and businesses offered
  • Physical distancing in dining areas
  • WiFi
  • Fax/photocopying
  • Snack bar
  • Invoice provided
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Guests have the option to reuse towels
  • WiFi available in all areas
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Packed lunches
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Parking
  • 100% renewable electricity is used throughout the property
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Garden
  • Shoeshine
  • Have you removed, or never offered, all plastic stirrers?
  • Breakfast takeaway containers
  • Concierge service
  • 24-hour front desk
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Facilities for disabled guests
  • Recycling bins are available to guests and waste is recycled
  • Smoke alarms
  • Property is cleaned by professional cleaning companies
  • Sun terrace
  • Pets allowed
  • Face masks for guests available
  • First aid kit available
  • Lift
  • Shared lounge/TV area
  • Luggage storage
  • All windows are double-glazed
  • Bicycle rental
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Terrace
  • Breakfast in the room
  • Family rooms
  • Safety deposit box
  • Daily housekeeping
  • No single-use plastics
  • Bar
  • Room service
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Guests can opt-out of daily cleaning service
  • Have you removed, or never offered, all plastic straws?
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Ticket service
  • Non-smoking rooms
  • Express check-in/check-out
  • Key card or motion-controlled electricity for guests
  • Allergy-free room
  • Laundry
  • Heating
  • Invest a percentage of revenue back into community projects or sustainability projects
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • Parking on site
  • Free WiFi
  • Thermometers for guests provided by property
  • CCTV in common areas
  • Bicycle rental (additional charge)
  • Contactless check-in/check-out
  • Soundproof rooms
  • Have you removed, or never offered, all plastic cups?
  • Hand sanitizer in guest accommodation and key areas
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Fire extinguishers
  • Kid-friendly buffet
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Sauna
  • Staff follow all safety protocols as directed by local authorities
  • Hammam
  • Non-smoking throughout
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Green spaces such as gardens/rooftop gardens on the property

Address

Feldstrasse 53-58 St. Pauli

Customers rating

89
3141 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Business Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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