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Information about Hotel Mercedes Hamburg

In Hamburg (Hamburg-Mitte)

Make yourself at home in one of the 23 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change): Dining venue(s)With a stay at Hotel Mercedes Hamburg, you'll be centrally located in Hamburg, within a 5-minute drive of Reeperbahn and Museum of Arts and Crafts Hamburg. This hotel is 1.7 mi (2.8 km) from Miniatur Wunderland and 1.8 mi (2.9 km) from Elbe Philharmonic Hall.

Services of Hotel Mercedes Hamburg

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Adult only
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Staff follow all safety protocols as directed by local authorities
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Contactless check-in/check-out
  • First aid kit available
  • Wine/champagne
  • Parking garage
  • Laundry
  • Family rooms
  • Food can be delivered to guest accommodation
  • Delivered food is securely covered
  • Kid-friendly buffet
  • Non-smoking throughout
  • Physical distancing rules followed
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shuttle service
  • Face masks for guests available
  • Lift
  • Fax/photocopying
  • Luggage storage
  • Free WiFi
  • 24-hour front desk
  • Pets allowed
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Heating
  • Internet services
  • Air conditioning
  • Non-smoking rooms
  • WiFi available in all areas
  • WiFi
  • Cashless payment available

Address

Steindamm 51

Customers rating

55
203 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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