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Information about Elbgalerie Hotel

Featuring non-smoking rooms and free WiFi access, Elbgalerie Hotel is located in Hamburg, right by the beautiful river Bille. Each room has a TV, a seating area, a comfortable bed as well as private bathroom, which comes with a hairdryer. Bed linen is also provided in the price of the room. Guests can enjoy famous contemporary art and photographs in the spacious, former market halls of Deichtorhallen, which is 2.1 km away from the property. Hamburg Central Station is 2.5 km away and the closest station is the Hamburg-Rothenburgsort station, which is a short 7-minute walk away. There are also 2 bus lines within 230 metres, line 3 goes to the main station and line 154 goes to the train station Berliner Tor.

Please inform Elbgalerie Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that extra beds are subject to availability and must be confirmed in advance.

Services of Elbgalerie Hotel

  • Breakfast in the room
  • Smoke alarms
  • Shoeshine
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Restaurant
  • Family rooms
  • Luggage storage
  • Lift
  • Cycling
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Internet services
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • 24-hour security
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Heating
  • Face masks for guests available
  • Physical distancing rules followed
  • First aid kit available
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Billstraße 28

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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