Citadines Michel Hamburg Hotel

Services of Citadines Michel Hamburg Hotel

• Internet services
• Delivered food is securely covered
• Fitness centre
• Process in place to check health of guests
• At least 80% of lighting uses energy-efficient LED bulbs
• Soundproof rooms
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• Staff follow all safety protocols as directed by local authorities
• Air conditioning
• 100% renewable electricity is used throughout the property
• Lift
• Hand sanitizer in guest accommodation and key areas
• Invoice provided
• Bicycle rental
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Dry cleaning
• Non-smoking throughout
• Face masks for guests available
• Invest a percentage of revenue back into community projects or sustainability projects
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Mobile app for room service
• Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Cashless payment available
• Have you removed, or never offered, all plastic stirrers?
• Free WiFi
• 24-hour front desk
• Private parking
• Shared lounge/TV area
• Breakfast takeaway containers
• Heating
• Have you removed, or never offered, all plastic cutlery and tableware?
• Security alarm
• Parking on site
• Fax/photocopying
• Luggage storage
• Facilities for disabled guests
• Water cooler/dispenser
• Screens or physical barriers placed between staff and guests in appropriate areas
• Recycling bins are available to guests and waste is recycled
• First aid kit available
• Use of cleaning chemicals that are effective against Coronavirus
• WiFi available in all areas
• Pets allowed
• WiFi
• Concierge service
• Vending machine (drinks)
• Smoke alarms
• Cycling
• At least 80% of the food provided is organic
• Daily housekeeping
• Vending machine (snacks)
• Non-smoking rooms
• Meeting/banquet facilities
• Fire extinguishers
• Property is cleaned by professional cleaning companies
• Have you removed, or never offered, all plastic water bottles?
• Have you removed, or never offered, all plastic straws?
• Guests can opt-out of daily cleaning service
• Private check-in/check-out
• Green spaces such as gardens/rooftop gardens on the property
• Guest accommodation is disinfected between stays
• All windows are double-glazed
• Trouser press
• Safety deposit box
• Laundry
• Family rooms
• Express check-in/check-out
• Key card or motion-controlled electricity for guests
• Allergy-free room
• Newspapers
• Have you removed, or never offered, all plastic cups?
• Shuttle service (additional charge)
• Linens, towels and laundry washed in accordance with local authority guidelines
• All plates, cutlery, glasses and other tableware have been sanitized
• Food can be delivered to guest accommodation
• Business centre
• Guests have the option to reuse towels
• Parking
• CCTV outside property
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Physical distancing rules followed
• Thermometers for guests provided by property
• Tour desk
• Access to health care professionals
• CCTV in common areas
• Physical distancing in dining areas