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Information about ARCOTEL Onyx Hamburg Hotel

This 4-star hotel enjoys a central location in Hamburg's lively St Pauli district. It offers spacious, non-smoking accommodation with free Wi-Fi and a stylish bar. The quiet rooms at the ARCOTEL Onyx Hamburg feature sunshine yellow and white interiors and chic furniture. Comforts include a flat-screen TV, iPod docking station and a window seat. Downstairs in the Bar Wiener Café, guests can sample cakes, Viennese-style pastries and a selection of hot drinks. A hearty buffet breakfast is also served each morning. Set in the trendy Reeperbahn district, popular sights such as the historic Speicherstadt and Port of Hamburg are less than 2 km away. After a long day sightseeing, guests can relax in the sauna and steam room. St Pauli Underground Station is 150 metres away and provides a direct connection to Hamburg Central Train Station.

Services of ARCOTEL Onyx Hamburg Hotel

  • Luggage storage
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Physical distancing rules followed
  • 24-hour front desk
  • Physical distancing in dining areas
  • Face masks for guests available
  • Invoice provided
  • Cashless payment available
  • Breakfast takeaway containers
  • Non-smoking throughout
  • Bar
  • Express check-in/check-out
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shoeshine
  • Allergy-free room
  • Heating
  • Non-smoking rooms
  • Business centre
  • Guest accommodation is disinfected between stays
  • Ticket service
  • Ironing service
  • Parking
  • Security alarm
  • Air conditioning
  • Laundry
  • Family rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Daily housekeeping
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast in the room
  • Dry cleaning
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Snack bar
  • WiFi
  • Safety deposit box
  • Special diet menus (on request)
  • Room service
  • Delivered food is securely covered
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Soundproof rooms
  • Property is cleaned by professional cleaning companies
  • On-site parking
  • Concierge service
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Lift
  • WiFi available in all areas
  • First aid kit available
  • Facilities for disabled guests
  • Tour desk
  • Smoke alarms
  • Newspapers
  • Pets allowed

Address

Reeperbahn 1a

Customers rating

89
7498 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • City Hotel
  • Romantic Hotel
  • Boutique Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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