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Information about JW Marriott Hotel Frankfurt Hotel

Near Zeil Shopping District

Make yourself at home in one of the 218 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Grab a bite at El Rayyan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11 AM for a fee.With a stay at JW Marriott Hotel Frankfurt, you'll be centrally located in Frankfurt, steps from Zeil Shopping District and within a 10-minute walk of Romerberg. This 5-star hotel is 1 mi (1.7 km) from Alte Oper and 1.1 mi (1.9 km) from Römer.Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Frankfurt? This hotel has facilities measuring 3918 square feet (364 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Services of JW Marriott Hotel Frankfurt Hotel

  • Pet maximum weight in kg is 9
  • Express check-out
  • Express check-in
  • Social distancing measures are in place
  • Wheelchair-accessible meeting spaces/business center
  • Pet maximum weight in lb is 20
  • Visual alarms in hallways
  • Designated smoking areas
  • Full-service spa
  • Computer station
  • Guest accommodation is sealed after cleaning
  • Contactless check-out is available
  • Service animals are allowed
  • Concierge services
  • Wheelchair accessible parking
  • Gloves are available to guests
  • Wheelchair-accessible spa
  • Number of bars/lounges - 1
  • Conference space size (meters) - 364
  • 24-hour business center
  • Airport transportation (surcharge)
  • Banquet hall
  • Shield between guests and staff in main contact areas
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free wired internet
  • Coffee/tea in common areas
  • Masks are available to guests
  • Pilates classes on site
  • Conference space
  • Conference space size (feet) - 3918
  • Self parking (surcharge)
  • Masks are compulsory at the property
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Number of restaurants - 2
  • Parking height restrictions apply
  • Wheelchair-accessible public washroom
  • Free WiFi
  • Wheelchair accessible path of travel
  • Property is cleaned with disinfectant
  • Shopping mall on site
  • Wheelchair accessible
  • Library
  • Roll-in shower
  • Elevator
  • Wheelchair-accessible on-site restaurant
  • Spa services on site
  • Number of indoor pools - 1
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of meeting rooms - 5
  • Laundry facilities
  • Property confirms they are implementing guest safety measures
  • Babysitting or childcare (surcharge)
  • Fireplace in lobby
  • Staff wears personal protective equipment
  • Staff temperature checks are conducted regularly
  • Health club
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Accessible bathroom
  • Gap period enforced between guest stays - 72 hours
  • Maximum number of pets per room 1
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Multilingual staff
  • Wheelchair accessible (may have limitations)
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Pets allowed
  • 24-hour front desk
  • Luggage storage
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Sauna
  • Fitness facilities
  • Spa treatment room(s)
  • Safe-deposit box at front desk
  • Service animals are exempt from fees/restrictions
  • Fitness classes on site
  • Designated smoking areas (fines apply)
  • Tours/ticket assistance
  • Ballroom
  • Proposal/romance packages available
  • Business center
  • Wheelchair-accessible registration desk
  • Shopping on site
  • Property confirms they are implementing enhanced cleaning measures
  • Wheelchair-accessible path to elevator
  • Yoga classes/instruction on site


Thurn-und-Taxis-Platz 2

Customers rating

1228 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Luxury Hotel
  • Wellness Hotel
  • Business Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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