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Information about Grand Hotel Empire Hotel

The 4-star Grand Hotel Empire has its own sauna, fitness-centre and outdoor-terrace. It is situated directly at the Frankfurt main train-station, with great views of the cathedral and Römer city hall. Each room comes fully equipped with satellite TV, mini-bar and free WiFi. The private bathroom comes with a hairdryer and free toiletries. The restaurant and bar are situated on the 8th floor, and have an outside terrace. The restaurant provides international cuisine, as well as local dishes. Local restaurants, shops and the tourist information centre are all within 5-minutes walking distance from the hotel. Frankfurt Main Station can be reached by foot within 2 minutes, and the Airport can be reached in 20 minutes using the S8 train.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of EUR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that public parking is available a short distance from the property and must be reserved in advance of arrival. Please contact the hotel with the contact information provided in the booking confirmation. Please note the credit card used to make the booking must be displayed at check-in.

Services of Grand Hotel Empire Hotel

  • Wine/champagne
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ironing service
  • CCTV in common areas
  • ATM/cash machine on site
  • Contactless check-in/check-out
  • Minimarket on site
  • Cashless payment available
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • WiFi
  • Free WiFi
  • Express check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Airport shuttle
  • Bar
  • Parking
  • Air conditioning
  • Internet services
  • Security alarm
  • Breakfast in the room
  • Terrace
  • Lift
  • Shuttle service
  • Family rooms
  • Restaurant
  • Key card access
  • Luggage storage
  • Sun terrace
  • Smoke alarms
  • 24-hour front desk
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Heating
  • Allergy-free room
  • Safety deposit box
  • Face masks for guests available
  • Fax/photocopying
  • Parking garage
  • Daily housekeeping
  • Airport pick up
  • Room service
  • Airport drop off
  • Packed lunches
  • Non-smoking rooms
  • Tour desk
  • Lockers
  • Physical distancing in dining areas
  • Non-smoking throughout
  • Physical distancing rules followed
  • Fire extinguishers
  • Shuttle service (additional charge)
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Mannheimerstraße 15

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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