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Information about Hotel Stern

With a stay at Hotel Stern in Düsseldorf (Pempelfort), you'll be a 1-minute drive from Konigsallee and 7 minutes from Rhine Promenade. This hotel is 3.3 mi (5.3 km) from Messe Duesseldorf and 2.3 mi (3.8 km) from Duesseldorf-Hafen.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

Services of Hotel Stern

  • Breakfast in the room
  • Smoke alarms
  • Shoeshine
  • Garden
  • Allergy-free room
  • Express check-in/check-out
  • Safety deposit box
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Soundproof rooms
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Breakfast options
  • Children television networks
  • ATM/cash machine on site
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Heating
  • Non-smoking throughout
  • Ticket service
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Designated smoking area
  • Room service
  • Bottle of water
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Non-smoking rooms
  • Key access
  • Ironing service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Newspapers
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Outdoor furniture
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Sternstraße 53

Customers rating

79
327 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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