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Information about Hotel NeuHaus

This modern hotel in Dortmund city centre offers free Wi-Fi, varied breakfast buffets, and easy access to public transport. The Westfalenhallen exhibition area is 10 minutes away by car. Each of the spacious rooms at the non-smoking Hotel Neu-Haus features cable TV and a modern bathroom. Rooms for guests with allergies and barrier-free rooms are available. The historic market square is a 7-minute walk from the Neu-Haus. The Ostentor tram stop is a 5-minute walk away. It provides frequent connections to Dortmund Central Station and Dortmund Airport. Public parking spaces are located outside the Hotel Neu-Haus.

Please inform Hotel NeuHaus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note the reception opening times: Mondays-Saturdays: from 06:00 to 20:00. Sundays and public holidays: from 06:00 to 14:30. Late check-in is only possible if arranged with the hotel in advance. Breakfast is included free of charge for children under the age of 11. Please note that the extra beds are upon request.

Services of Hotel NeuHaus

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Facilities for disabled guests
  • Shoeshine
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi available in all areas
  • Internet services
  • Allergy-free room
  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Heating
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Lift
  • Sun terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Kid-friendly buffet
  • Terrace
  • Physical distancing rules followed
  • Vending machine (drinks)
  • Newspapers
  • Smoke alarms
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Luggage storage
  • Fire extinguishers
  • Pets allowed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines

Address

Agnes-Neuhaus-Str./ Eingang Ostwall 16

Customers rating

84
224 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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