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Information about FF E HOTEL CARLTON Hotel

This family-run hotel is located in the centre of Dortmund, only 200 metres from Dortmund Main Station. Hotel Carlton offers a daily breakfast buffet. Interiors at Hotel Carlton Dortmund are simply decorated with traditional wooden furniture. All rooms include a desk and wardrobe, and some have a TV and private bathroom. The breakfast room features large windows and stylish lighting. Many of Dortmund’s cafés, bars and restaurants are located within a 5-minute walk. S-Bahn and underground trains from Dortmund Main Station offer direct connections to the Dortmund Exhibition Centre (4 km), Westfalenstadion stadium (4.5 km) and Dortmund Airport (8 km).

Please inform FF&E Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Groups: For reservations of more than 5 rooms, different policies and additional supplements may apply.

Services of FF E HOTEL CARLTON Hotel

  • First aid kit available
  • Non-smoking throughout
  • Designated smoking area
  • Guest accommodation is disinfected between stays
  • Lift
  • Mini-market on site
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Contactless check-in/check-out
  • Tour desk
  • Physical distancing rules followed
  • CCTV in common areas
  • Physical distancing in dining areas
  • Family rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Packed lunches
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Express check-in/check-out
  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Barber/beauty shop
  • Non-smoking rooms
  • Luggage storage
  • Invoice provided
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV outside property
  • Heating
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers

Address

Lütge Brückstr. 5 - 7

Customers rating

61
1132 reviews by TrustYou

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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