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Information about FF E HOTEL CARLTON Hotel

This family-run hotel is located in the centre of Dortmund, only 200 metres from Dortmund Main Station. Hotel Carlton offers a daily breakfast buffet and free Wi-Fi in public areas. Interiors at Hotel Carlton Dortmund are simply decorated with traditional wooden furniture. All rooms include a desk and wardrobe, and some have a TV and private bathroom. The breakfast room features large windows and stylish lighting. Many of Dortmund’s cafés, bars and restaurants are located within a 5-minute walk. S-Bahn and underground trains from Dortmund Main Station offer direct connections to the Dortmund Exhibition Centre (4 km), Westfalenstadion stadium (4.5 km) and Dortmund Airport (8 km).

Please inform FF&E Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Groups: For reservations of more than 5 rooms, different policies and additional supplements may apply.

Services of FF E HOTEL CARLTON Hotel

  • Smoke alarms
  • Process in place to check health of guests
  • Packed lunches
  • Express check-in/check-out
  • Parking garage
  • Key card or motion-controlled electricity for guests
  • Lift
  • Street parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Breakfast options
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Secured parking
  • Non-smoking throughout
  • Staff follow all safety protocols as directed by local authorities
  • Invoices
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Designated smoking area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Plastic bottles for water
  • Mini-market on site
  • Non-smoking rooms
  • Key access
  • Guests can opt-out of daily cleaning service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Guests have the option to reuse towels
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Fruits
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)

Address

Lütge Brückstr. 5 - 7

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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