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Information about Kaiser Am Wiener Platz Hotel

This 4-star hotel has air-conditioned rooms with free Wi-Fi and a bidet. It offers direct underground connections to Cologne Arena, the exhibition grounds and the old town. Hotel Kaiser Am Wiener Platz has a Swiss-style breakfast room and an elegant Victorian Club Bar. The bar stays open as long as you want and has an 18th-century theme. Hotel Kaiser offers private parking for a small daily charge. Mülheim Wiener Platz underground station is a 5-minute walk away.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please inform Kaiser Am Wiener Platz in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of Kaiser Am Wiener Platz Hotel

  • Non-smoking rooms
  • Barber/beauty shop
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Invoice provided
  • Fire extinguishers
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Physical distancing rules followed
  • Pets allowed
  • WiFi
  • WiFi available in all areas
  • Smoke alarms
  • Key card access
  • Physical distancing in dining areas
  • CCTV in common areas
  • Security alarm
  • Allergy-free room
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Parking on site
  • Cashless payment available
  • Private parking
  • First aid kit available
  • Parking
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Heating
  • Key access
  • CCTV outside property
  • Designated smoking area
  • ATM/cash machine on site
  • Fax/photocopying
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Property is cleaned by professional cleaning companies
  • Soundproof rooms
  • Non-smoking throughout
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Minimarket on site
  • Free WiFi
  • Family rooms

Address

Genovevastr. 10-14

Customers rating

69
318 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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