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Information about Heart of Gold Hostel Berlin Hostel

This comfortable hotel can be found in Mitte. A total of 40 accommodation units are available for guests' convenience. Guests will not be bothered during their stay, as this is not a pet-friendly accommodation.#Extra-person charges may apply and vary depending on property policy. . Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. . Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 5 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the property: Deposit: EUR 5 per stayA city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Services of Heart of Gold Hostel Berlin Hostel

  • Daily housekeeping
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Board games/puzzles
  • Hand sanitizer in guest accommodation and key areas
  • Happy hour
  • Fire extinguishers
  • First aid kit available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • CCTV outside property
  • Designated smoking area
  • Lift
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Terrace
  • Face masks for guests available
  • Adult only
  • Free WiFi
  • Cashless payment available
  • Shared lounge/TV area
  • Smoke alarms
  • Luggage storage
  • Billiards
  • 24-hour security
  • Heating
  • Contactless check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Physical distancing in dining areas
  • Bar
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lockers
  • Vending machine (snacks)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • WiFi available in all areas
  • WiFi

Address

Johannisstr. 11

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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