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Information about Der Platengarten Hotel

This family-run hotel opposite the Ansbach Residence offers elegant, traditional rooms with free Wi-Fi. It is a few steps from the Hofgarten Park and a 5-minute walk from Ansbach Station. Hotel Der Platengarten has individually furnished rooms with vibrant colours. Some rooms provide views of the Hofgarten Park or Schlossplatz Square, and some include antique furniture. A large breakfast buffet is provided each morning at Der Platengarten. Der Platengarten Hotel offers free parking. Nuremberg Trade Fair is a 40-minute drive away.

Please inform Der Platengarten in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Services of Der Platengarten Hotel

  • Free parking
  • Tour or class about local culture
  • Water park
  • Bridal suite
  • Lift
  • Fax/photocopying
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Luggage storage
  • Fishing
  • Food can be delivered to guest accommodation
  • Aerobics
  • Shared lounge/TV area
  • Soundproof rooms
  • Bike tours
  • Dry cleaning
  • Tennis court
  • Temporary art galleries
  • Non-smoking throughout
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Delivered food is securely covered
  • Laundry
  • Ironing service
  • Face masks for guests available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Business centre
  • Allergy-free room
  • Airport shuttle
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • CCTV outside property
  • Parking
  • Packed lunches
  • Meeting/banquet facilities
  • Fire extinguishers
  • Walking tours
  • Newspapers
  • Live sport events (broadcast)
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Stand-up comedy
  • Non-smoking rooms
  • Horse riding
  • Bar
  • Movie nights
  • Diving
  • Canoeing
  • Safety deposit box
  • Free WiFi
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Daily housekeeping
  • Windsurfing
  • Family rooms
  • Golf course (within 3 km)
  • Live music/performance
  • Terrace
  • Ticket service
  • Shoeshine
  • Contactless check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • First aid kit available
  • Shops (on site)
  • ATM/cash machine on site
  • Heating
  • Cycling
  • Snack bar
  • Smoke alarms
  • Squash
  • WiFi
  • Hiking
  • Pets allowed
  • Cashless payment available
  • On-site parking
  • Breakfast takeaway containers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Bowling
  • WiFi available in all areas
  • Access to health care professionals

Address

Promenade 30

Customers rating

87
117 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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