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Information about AKZENT Hotel Merfelder Hof Hotel

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and tour/ticket assistance.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite..#The property is closed between December 23 and January 10.. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 10 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a first aid kit . Special instructions: The front desk is open during the following times: Monday - Saturday: 7:00 AM - 6:00 PM If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 6:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.

Services of AKZENT Hotel Merfelder Hof Hotel

  • Parking on site
  • Heating
  • Parking
  • Room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Packed lunches
  • Internet services
  • Cycling
  • Fax/photocopying
  • Private parking
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hiking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Allergy-free room
  • Cashless payment available
  • WiFi
  • Free parking
  • Terrace
  • Non-smoking rooms
  • Lift
  • Tour desk
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Daily housekeeping
  • Staff follow all safety protocols as directed by local authorities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Shared lounge/TV area
  • Free WiFi
  • Kid meals
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Laundry
  • Non-smoking throughout

Address

Borkenerstr. 60

Customers rating

83
601 reviews by TrustYou

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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