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Information about Landhotel Alte Aue Hotel

Our little charming hotel is located in immediate vicinity to the health resort in the centre of Altenau. Attention to detail, tradition and culinary art combined with surprises make each day to something special.#

Services of Landhotel Alte Aue Hotel

  • Delivered food is securely covered
  • Walking tours
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Hand sanitizer in guest accommodation and key areas
  • Meeting/banquet facilities
  • Fire extinguishers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Restaurant
  • Free parking
  • Non-smoking rooms
  • Special diet menus (on request)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Process in place to check health of guests
  • Tour desk
  • Physical distancing rules followed
  • Pets allowed
  • Cycling
  • Physical distancing in dining areas
  • Smoke alarms
  • Access to health care professionals
  • Skiing
  • Free WiFi
  • Cashless payment available
  • Packed lunches
  • Windsurfing
  • Ski storage
  • Private parking
  • Hiking
  • Fax/photocopying
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Heating
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Food can be delivered to guest accommodation
  • Horse riding
  • Parking
  • Parking on site
  • Non-smoking throughout
  • Guest accommodation is disinfected between stays
  • Mobile app for room service
  • Terrace
  • Face masks for guests available
  • Bike tours
  • Family rooms
  • Kid meals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed

Address

Marktstr.17

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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