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Information about Appart’City Toulouse L’Hers Hotel

Appart’City Toulouse L’Hers is 3 km from Toulouse-Matabiau Train Station, 4 km from Cité de l’Espace Theme Park and 3 km from Balma town. It offers self-catering studios with Wi-Fi access. Studios at Appart'City Toulouse L'Hers offer a flat-screen TV. A private bathroom with a bath is also provided. Some of the studios have a balcony with outdoor furniture. A dining area and an equipped kitchenette with electric hotplates and kitchenware are also available. Take-away breakfast can be booked in advance. This residence is 1.4 km from Roseraie Metro Station, which leads directly to Musée des Augustins. Private parking is available on site at an additional cost.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please inform Appart’City Toulouse L’Hers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. When booking 3 or more rooms, different policies and additional supplements may apply. For early arrivals before 15:00, an extra EUR 5 fee applies. For non-refundable bookings, guests will receive an email after completing their reservation with a link in order to make their payment online. For bookings of 7 nights or more, guests will receive an email after completing their reservation in order to have their credit card pre-authorised.

Services of Appart’City Toulouse L’Hers Hotel

  • Smoke alarms
  • Process in place to check health of guests
  • WiFi
  • Lift
  • Pets allowed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Soundproof rooms
  • CCTV in common areas
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Heating
  • Non-smoking throughout
  • Invoice provided
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

38, Avenue de l'Hers

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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