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Information about Grand Hôtel Thalasso et Spa Hotel

Near St-Jean-de-Luz Beach

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesEnjoy French cuisine at Badia, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Grand Hôtel Thalasso et Spa is centrally located in Saint-Jean-de-Luz, a 4-minute walk from St-Jean-de-Luz Beach and 8 minutes by foot from Church of St-Jean-Baptiste. This 5-star hotel is 0.7 mi (1.1 km) from Pointe de Sainte Barbe and 0.7 mi (1.1 km) from Maison de l'Infante.Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless Internet access and concierge services.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Services of Grand Hôtel Thalasso et Spa Hotel

  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Non-smoking throughout
  • Beachfront
  • Family rooms
  • Physical distancing rules followed
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Pool/beach towels
  • Pool cover
  • Restaurant
  • Free WiFi
  • First aid kit available
  • Daily housekeeping
  • Facilities for disabled guests
  • Pets allowed
  • WiFi available in all areas
  • Lift
  • Massage
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Dry cleaning
  • Salt-water pool
  • Parking
  • Indoor pool (all year)
  • 24-hour front desk
  • Swimming Pool
  • Private parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hammam
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Heated pool
  • Fitness centre
  • Guest accommodation is disinfected between stays
  • Shallow end
  • Meeting/banquet facilities
  • Pool with view
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Kids' club
  • Spa and wellness centre
  • Breakfast in the room
  • Room service
  • Valet parking
  • On-site parking
  • Bar
  • Safety deposit box
  • Cashless payment available
  • Luggage storage
  • Face masks for guests available
  • Sauna
  • Internet services
  • Physical distancing in dining areas
  • Kid meals
  • Terrace
  • Staff follow all safety protocols as directed by local authorities
  • Special diet menus (on request)
  • Concierge service
  • Hot tub/jacuzzi
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Air conditioning
  • Indoor pool

Address

43 Boulevard Thiers

Customers rating

87
760 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Wellness Hotel

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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