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Information about Grand Hôtel Thalasso et Spa Hotel

Near St-Jean-de-Luz Beach

Grand Hôtel Thalasso et Spa is centrally located in Saint-Jean-de-Luz, a 4-minute walk from St-Jean-de-Luz Beach and 8 minutes by foot from Church of St-Jean-Baptiste. This 5-star hotel is 0.7 mi (1.1 km) from Pointe de Sainte Barbe and 0.7 mi (1.1 km) from Maison de l'Infante.The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
Enjoy French cuisine at Badia, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless Internet access and concierge services.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

Services of Grand Hôtel Thalasso et Spa Hotel

  • Breakfast in the room
  • Smoke alarms
  • Process in place to check health of guests
  • Shallow end
  • Salt-water pool
  • Heated pool
  • Pool cover
  • Dry cleaning
  • WiFi
  • Pool/beach towels
  • Lift
  • Pets allowed
  • Fitness centre
  • Safety deposit box
  • Indoor pool
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Hot tub/jacuzzi
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • Face masks for guests available
  • Non-smoking throughout
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Special diet menus (on request)
  • Pool with view
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Indoor pool (all year)
  • Hammam
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Luggage storage
  • Family rooms
  • Room service
  • Spa and wellness centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

43 Boulevard Thiers

Customers rating

87
1075 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Wellness Hotel
  • Romantic Hotel

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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