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Information about Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) Hotel

Situated on the edge of the village, Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) offers the opportunity to sample French village life, with the centre and its shops only a short walk away. Owners Françoise & Olivier Deffaugt take pride in welcoming guests to their charming family-run complex. The hotel has all the feel of a traditional Alpine chalet with its exposed timber and extensive use of bright pinewood. Combining authentic style with excellent modern comfort, Chalet-Hôtel Neige et Roc offers all the ingredients for an enjoyable and relaxing stay: refined traditional Savoyard cuisine, comfortable rooms each with a balcony offering views of the valley and mountains, leisure area with indoor swimming pool, sauna, steam room, hot tub, fitness room, beauty treatments and massages, a games room (table football, table tennis, pinball), billiard room, cosy bar and a large landscaped garden with heated swimming-pool, tennis courts and a children’s play area.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that pets are not allowed in the restaurant. In order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the Spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative PCR test of 72 hours

Services of Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) Hotel

  • Shuttle service (free)
  • Free WiFi
  • Water slide
  • Indoor play area
  • Sauna
  • Have you removed, or never offered, all plastic stirrers?
  • Children's playground
  • Private parking
  • Sun terrace
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • Bar
  • Garden
  • 24-hour security
  • Cashless payment available
  • Outdoor pool (seasonal)
  • Express check-in/check-out
  • Key card or motion-controlled electricity for guests
  • Indoor pool
  • WiFi available in all areas
  • Designated smoking area
  • Ski pass vendor
  • CCTV in common areas
  • Hammam
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Billiards
  • Have you removed, or never offered, all plastic cups?
  • Newspapers
  • Daily housekeeping
  • Staff follow all safety protocols as directed by local authorities
  • Tennis court
  • Walking tours
  • Fire extinguishers
  • Meeting/banquet facilities
  • Snack bar
  • Soundproof rooms
  • Kids' outdoor play equipment
  • Gift shop
  • WiFi
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Special diet menus (on request)
  • Fishing
  • Bridal suite
  • Green spaces such as gardens/rooftop gardens on the property
  • Non-smoking throughout
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • Security alarm
  • Parking on site
  • Contactless check-in/check-out
  • Safety deposit box
  • Table tennis
  • Hot tub/Jacuzzi
  • Kid meals
  • Shared lounge/TV area
  • Packed lunches
  • Luggage storage
  • Cycling
  • Laundry
  • Ski storage
  • Fax/photocopying
  • Heating
  • Games room
  • Food can be delivered to guest accommodation
  • Lift
  • Private check-in/check-out
  • Books, DVDs, music for children
  • CCTV outside property
  • Heated pool
  • Massage
  • Outdoor pool
  • Physical distancing rules followed
  • Board games/puzzles
  • Spa and wellness centre
  • Pets allowed
  • Physical distancing in dining areas
  • Skiing
  • Facilities for disabled guests
  • Smoke alarms
  • Themed dinner nights
  • Family rooms
  • Canoeing
  • Internet services
  • Pool cover
  • Children television networks
  • Fitness centre
  • Guests can opt-out of daily cleaning service
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Restaurant
  • Swimming Pool
  • Non-smoking rooms
  • Indoor pool (seasonal)
  • Horse riding
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Library
  • Free parking
  • Guest accommodation is disinfected between stays
  • Parking
  • Ironing service
  • Guests have the option to reuse towels
  • Ski school
  • Invoice provided
  • Dry cleaning
  • Breakfast in the room
  • Terrace
  • Face masks for guests available
  • Pool/beach towels
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed

Address

Route de Taninges

Customers rating

91
304 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Winter Sports Hotel

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  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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