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Information about Zenitude Hôtel & Résidences Lorda Hotel

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a communal living room.Featured amenities include multilingual staff, luggage storage, and laundry facilities. Motorcycle parking is available onsite.A stay at Zenitude Hôtel & Résidences Lorda places you in the heart of Lourdes, within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. This aparthotel is 0.2 mi (0.4 km) from Le Petit Lourdes and 0.4 mi (0.7 km) from Lourdes Wax Museum.Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Make yourself at home in one of the 89 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided once per stay.

Services of Zenitude Hôtel & Résidences Lorda Hotel

  • Shuttle service
  • Chocolate or cookies
  • Private check-in/check-out
  • Plastic cutlery and tableware (bowls, plates, knives, forks, and spoons)
  • Pets allowed
  • Lower bathroom sink
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Wheelchair accessible
  • WiFi available in all areas
  • Soundproof rooms
  • CCTV in common areas
  • Contactless check-in/check-out
  • Breakfast options
  • Fire extinguishers
  • Meeting/banquet facilities
  • On-site coffee house
  • Daily housekeeping
  • Heating
  • Bridal suite
  • Accessible parking
  • Facilities for disabled guests
  • Airport drop off
  • Invoices
  • Designated smoking area
  • Cycling
  • Bottle of water
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Golf course (within 3 km)
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of daily cleaning service
  • Internet services
  • Laundry
  • Guests have the option to reuse towels
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Outdoor furniture
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
  • Smoke alarms
  • Key card access
  • Garden
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • Kid-friendly buffet
  • Airport pick up
  • Lift
  • Street parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • Free parking
  • Physical distancing in dining areas
  • Plastic straws
  • Non-smoking throughout
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Key access
  • Use of cleaning chemicals that are effective against Coronavirus
  • Plastic cups
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Fruits
  • Shuttle service (additional charge)
  • CCTV outside property
  • Hiking

Address

18 Esplanade du Paradis

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Renovated in 2015, Mercure Lourdes Impérial welcomes pilgrims, tourists and business travellers in an Art Deco building from the late 1940s. With a meeting room for hosting your events, our hotel in Lourdes also invites you to savour products from nearby farms at our restaurant and to stock up on souvenirs in our boutique. Among the many charming features, one that tops the list is surely our terrace's 180-degree view of the castle, Pic du Jer and the sanctuaries.

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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