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Information about Hôtel Hélios

Hotel Hélios is situated in the centre of Lourdes, just 350 metres from the train station and 900 metres from the Basilica of St. Pius X. Guests are invited to use the free Wi-Fi internet connection. The guest rooms at Hotel Hélios are simply decorated and offer a view on the mountains or the park across the street. Each room includes a TV and an en suite bathroom with a shower and a hairdryer. Traditional French cuisine is proposed in the on-site restaurant and drinks can be enjoyed in the bar. A continental breakfast is prepared every morning at Hotel Hélios. The Rosary Basilica is a 15-minute walk away and the Château Fort de Lourdes is just 650 metres from the hotel. The property is 12 km from Tarbes-Lourdes-Pyrénées Airport.

Please inform Hôtel Hélios in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of Hôtel Hélios

  • Designated smoking area
  • Guests have the option to reuse towels
  • Parking
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • 24-hour security
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Security alarm
  • Ticket service
  • Garden
  • WiFi
  • Cashless payment available
  • Key card or motion-controlled electricity for guests
  • Shared lounge/TV area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guests can opt-out of daily cleaning service
  • Family rooms
  • Internet services
  • Live music/performance
  • Free WiFi
  • Daily housekeeping
  • Free parking
  • Lift
  • Invoice provided
  • Physical distancing rules followed
  • Fax/photocopying
  • Non-smoking rooms
  • Bar
  • Non-smoking throughout
  • Hiking
  • Sun terrace
  • Walking tours
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Tour desk
  • Pets allowed
  • Smoke alarms
  • Newspapers

Address

6 Avenue Helios

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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