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Information about Hôtel Hélios

Hotel Hélios is situated in the centre of Lourdes, just 350 metres from the train station and 900 metres from the Basilica of St. Pius X. Guests are invited to use the free Wi-Fi internet connection. The guest rooms at Hotel Hélios are simply decorated and offer a view on the mountains or the park across the street. Each room includes a TV and an en suite bathroom with a shower and a hairdryer. Traditional French cuisine is proposed in the on-site restaurant and drinks can be enjoyed in the bar. A continental breakfast is prepared every morning at Hotel Hélios. The Rosary Basilica is a 15-minute walk away and the Château Fort de Lourdes is just 650 metres from the hotel. The property is 12 km from Tarbes-Lourdes-Pyrénées Airport.

Please inform Hôtel Hélios in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of Hôtel Hélios

  • Walking tours
  • Internet services
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Family rooms
  • Non-smoking throughout
  • Lift
  • Designated smoking area
  • Sun terrace
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Live music/performance
  • Garden
  • Smoke alarms
  • Free WiFi
  • Shared lounge/TV area
  • Pets allowed
  • Cashless payment available
  • Physical distancing rules followed
  • CCTV in common areas
  • Free parking
  • Guest accommodation is disinfected between stays
  • Hiking
  • 24-hour security
  • Security alarm
  • Fax/photocopying
  • Non-smoking rooms
  • Bar
  • Invoice provided
  • Parking
  • Heating

Address

6 Avenue Helios

Customers rating

80
59 reviews by TrustYou

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This smoke-free hotel offers complimentary parking nearby.. This property has received its official star rating from the French Tourism Development Agency, ATOUT France.. Featured amenities include a 24-hour front desk and an elevator..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: EUR 7.50 for adults and EUR 7.50 for children (approximately) Pet fee: EUR 8 per accommodation, per stay Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Social distancing measures are in place. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts credit cards and cash . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 8:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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