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Information about Grand Hôtel de la Basilique Hotel

Located next to the Sanctuary of Our Lady of Lourdes, Grand Hôtel de la Basilique features a 24-hour desk, luggage storage and an elevator. Pic du Jer is just 2 km away and provides views of Lourdes. A 35-minute drive away, guests can enjoy Hautacam, Cauterets and Luz-Ardiden ski stations. Elegantly decorated, all rooms feature a satellite TV, minibar on demand and views of the Sanctuaries. The en suite bathrooms include a hairdryer. A breakfast buffet is offered at the hotel and the restaurant serves international cuisine. Guests can also enjoy a drink in the bar or relax in the lounge. Free WiFi access is available in the public areas and all rooms.

Please note that breakfast finishes at 9:15.

Services of Grand Hôtel de la Basilique Hotel

  • Private check-in/check-out
  • Physical distancing rules followed
  • Free WiFi
  • Baby safety gates
  • Internet services
  • Packed lunches
  • Guest accommodation sealed after cleaning
  • Fire extinguishers
  • Children television networks
  • Dry cleaning
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Newspapers
  • Luggage storage
  • Physical distancing in dining areas
  • Business centre
  • Airport shuttle
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shuttle service (additional charge)
  • Terrace
  • Shared lounge/TV area
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Contactless check-in/check-out
  • Cashless payment available
  • Restaurant
  • Non-smoking rooms
  • WiFi
  • Vending machine (drinks)
  • Fax/photocopying
  • 24-hour security
  • Invoice provided
  • 24-hour front desk
  • Car hire
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Special diet menus (on request)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Designated smoking area
  • Hand sanitizer in guest accommodation and key areas
  • Gift shop
  • Safety deposit box
  • Parking
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests available
  • Heating
  • Delivered food is securely covered
  • Bar
  • Daily housekeeping
  • Live sport events (broadcast)
  • First aid kit available
  • Sun terrace
  • WiFi available in all areas
  • Facilities for disabled guests
  • Lift

Address

32, avenue Bernadette Soubirous

Customers rating

83
91 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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