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Information about Grand Hôtel de la Basilique Hotel

Located next to the Sanctuary of Our Lady of Lourdes, Grand Hôtel de la Basilique features a 24-hour desk, luggage storage and an elevator. Pic du Jer is just 2 km away and provides views of Lourdes. A 35-minute drive away, guests can enjoy Hautacam, Cauterets and Luz-Ardiden ski stations. Elegantly decorated, all rooms feature a satellite TV, minibar on demand and views of the Sanctuaries. The en suite bathrooms include a hairdryer. A breakfast buffet is offered at the hotel and the restaurant serves international cuisine. Guests can also enjoy a drink in the bar or relax in the lounge. Free WiFi access is available in the public areas and all rooms.

Please note that breakfast finishes at 9:15.

Services of Grand Hôtel de la Basilique Hotel

  • Internet services
  • Delivered food is securely covered
  • Car hire
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Staff follow all safety protocols as directed by local authorities
  • Gift shop
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Invoice provided
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Airport shuttle
  • Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
  • Non-smoking throughout
  • Face masks for guests available
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Cashless payment available
  • Have you removed, or never offered, all plastic stirrers?
  • Free WiFi
  • 24-hour front desk
  • Shared lounge/TV area
  • Heating
  • Sun terrace
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Security alarm
  • Fax/photocopying
  • 24-hour security
  • Luggage storage
  • Facilities for disabled guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Recycling bins are available to guests and waste is recycled
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi available in all areas
  • WiFi
  • Vending machine (drinks)
  • Smoke alarms
  • Daily housekeeping
  • Non-smoking rooms
  • Meeting/banquet facilities
  • Fire extinguishers
  • Special diet menus (on request)
  • Restaurant
  • Children television networks
  • Have you removed, or never offered, all plastic straws?
  • Guests can opt-out of daily cleaning service
  • Private check-in/check-out
  • Guest accommodation is disinfected between stays
  • All windows are double-glazed
  • Safety deposit box
  • Terrace
  • Newspapers
  • Baby safety gates
  • Have you removed, or never offered, all plastic cups?
  • Shuttle service (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Designated smoking area
  • Food can be delivered to guest accommodation
  • Bar
  • Packed lunches
  • Guest accommodation sealed after cleaning
  • Business centre
  • Guests have the option to reuse towels
  • Parking
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Live sport events (broadcast)
  • Physical distancing in dining areas

Address

32, avenue Bernadette Soubirous

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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