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Information about Best Western Urban Hotel

Near Lille Grand Palais

Enjoy a satisfying meal at Urban Hotel serving guests of Best Western Urban Hotel . Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.A stay at Best Western Urban Hotel places you in the heart of Lille, within a 15-minute walk of Lille Grand Palais and La Gare Saint Sauveur. This hotel is 1.9 mi (3 km) from Citadel of Lille and 2.6 mi (4.2 km) from Pierre Mauroy Stadium.Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Due to COVID-19, this property’s food and beverage options may be limited.

Services of Best Western Urban Hotel

  • Internet services
  • Delivered food is securely covered
  • Daily housekeeping
  • Process in place to check health of guests
  • Non-smoking rooms
  • Fire extinguishers
  • Special diet menus (on request)
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Staff follow all safety protocols as directed by local authorities
  • Free parking
  • Air conditioning
  • Restaurant
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Guests can opt-out of daily cleaning service
  • Private check-in/check-out
  • Invoice provided
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Green spaces such as gardens/rooftop gardens on the property
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • Contactless check-in/check-out
  • Mobile app for room service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Family rooms
  • Terrace
  • Cashless payment available
  • Express check-in/check-out
  • Free WiFi
  • 24-hour front desk
  • Key card or motion-controlled electricity for guests
  • Newspapers
  • Breakfast takeaway containers
  • Garden
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Security alarm
  • Designated smoking area
  • Bar
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Guests have the option to reuse towels
  • Parking
  • 24-hour security
  • Luggage storage
  • CCTV outside property
  • Facilities for disabled guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • WiFi available in all areas
  • Pets allowed
  • WiFi
  • Concierge service
  • Smoke alarms
  • CCTV in common areas
  • Physical distancing in dining areas

Address

48 Bis Rue De Valenciennes

Customers rating

81
1114 reviews by TrustYou

Hotel badges

  • City Hotel
  • Wellness Hotel

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  • Departure times ( check-out ) at 11:00.
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