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Information about Best Western Urban Hotel & Spa Hotel

Near Lille Grand Palais

Due to COVID-19, this property’s food and beverage options may be limited.With a stay at Best Western Urban Hotel & Spa, you'll be centrally located in Lille, within a 5-minute drive of Lille Grand Palais and Zenith Arena Concert Hall. This hotel is 1.3 mi (2.1 km) from Casino Barriere Lille and 1.5 mi (2.4 km) from Euralille.Enjoy a satisfying meal at Urban Hotel serving guests of Best Western Urban Hotel & Spa. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon for a fee.Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Don't miss out on recreational opportunities including a spa tub and a sauna. This Baroque hotel also features complimentary wireless Internet access and concierge services.

Services of Best Western Urban Hotel & Spa Hotel

  • First aid kit available
  • Mobile app for room service
  • Daily housekeeping
  • Safety deposit box
  • Newspapers
  • Cashless payment available
  • Terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Air conditioning
  • Security alarm
  • Special diet menus (on request)
  • Process in place to check health of guests
  • WiFi
  • Contactless check-in/check-out
  • Delivered food is securely covered
  • Restaurant
  • Family rooms
  • Parking
  • 24-hour front desk
  • Free parking
  • Fire extinguishers
  • Room service
  • Smoke alarms
  • Breakfast takeaway containers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hand sanitizer in guest accommodation and key areas
  • Pets allowed
  • Fax/photocopying
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • Luggage storage
  • Sun terrace
  • Lift
  • Non-smoking rooms
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Physical distancing rules followed
  • Concierge service
  • Private check-in/check-out
  • Heating
  • Express check-in/check-out
  • Facilities for disabled guests
  • Non-smoking throughout
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Internet services
  • Designated smoking area

Address

48 Bis Rue De Valenciennes

Customers rating

79
1237 reviews by TrustYou

Hotel badges

  • City Hotel
  • Wellness Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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