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Information about Best Western Urban Hotel & Spa Hotel

Near Lille Grand Palais

Enjoy a satisfying meal at Urban Hotel serving guests of Best Western Urban Hotel & Spa. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.This property is closed from December 24 2020 to January 3 2021 (dates subject to change). Due to COVID-19, this property’s food and beverage options may be limited.Don't miss out on recreational opportunities including a spa tub and a sauna. This Baroque hotel also features complimentary wireless Internet access and concierge services.With a stay at Best Western Urban Hotel & Spa, you'll be centrally located in Lille, within a 5-minute drive of Lille Grand Palais and Zenith Arena Concert Hall. This hotel is 1.3 mi (2.1 km) from Casino Barriere Lille and 1.5 mi (2.4 km) from Euralille.Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.

Services of Best Western Urban Hotel & Spa Hotel

  • WiFi
  • 24-hour front desk
  • Heating
  • Guest accommodation is disinfected between stays
  • 24-hour security
  • Fax/photocopying
  • Special diet menus (on request)
  • Terrace
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Delivered food is securely covered
  • Parking
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Mobile app for room service
  • Pets allowed
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Fire extinguishers
  • Physical distancing in dining areas
  • Family rooms
  • Non-smoking rooms
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Room service
  • Hot tub/jacuzzi
  • Concierge service
  • Restaurant
  • WiFi available in all areas
  • Contactless check-in/check-out
  • Private check-in/check-out
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Physical distancing rules followed
  • Lift
  • Food can be delivered to guest accommodation
  • Security alarm
  • Smoke alarms
  • Express check-in/check-out
  • Non-smoking throughout
  • Air conditioning
  • Process in place to check health of guests
  • Sauna
  • Newspapers
  • Luggage storage
  • First aid kit available
  • Sun terrace
  • Facilities for disabled guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Designated smoking area
  • Free WiFi
  • Bar
  • Daily housekeeping

Address

48 Bis Rue De Valenciennes

Customers rating

78
1351 reviews by TrustYou

Hotel badges

  • City Hotel
  • Wellness Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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