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Information about Hotel Bollaert

Located 800 metres from the centre of Lens, Hotel Bollaert is opposite Bolleart Stadium. It offers 24-hour reception, free Wi-Fi access, a brasserie and a gastronomic restaurant. Each guest room is soundproofed and has a flat-screen TV. All rooms are accessible by lift and have their own bathroom. Breakfast can be delivered to guests’ rooms or selected from the buffet at Hotel Bollaert. The hotel also serves traditional meals with regional dishes in La Pause Gourmande restaurant. The hotel has free, private parking on site which is monitored by video and electric bikes are available to rent on site. Lille is 40 km away and Lens Train Station is a 5-minute walk from the hotel. The Lens Louvre Museum is only 800 metres away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Bollaert in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Services of Hotel Bollaert

  • Internet services
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • VIP room facilities
  • Daily housekeeping
  • Safety deposit box
  • Special diet menus (on request)
  • Non-smoking rooms
  • Terrace
  • WiFi
  • Soundproof rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Delivered food is securely covered
  • Facilities for disabled guests
  • Non-smoking throughout
  • CCTV outside property
  • Physical distancing in dining areas
  • Lift
  • CCTV in common areas
  • Private check-in/check-out
  • Bicycle rental
  • Pets allowed
  • Restaurant
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Shops on site
  • Meeting/banquet facilities
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Express check-in/check-out
  • Packed lunches
  • Free WiFi
  • Shared lounge/TV area
  • Guest accommodation sealed after cleaning
  • Smoke alarms
  • Newspapers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Face masks for guests available
  • Breakfast takeaway containers
  • WiFi available in all areas
  • Private parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Parking
  • Room service
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Heating
  • 24-hour security
  • Security alarm
  • Fax/photocopying
  • Kid meals
  • Breakfast in the room
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Airport shuttle

Address

13 C Route de Béthune

Customers rating

77
148 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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