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Information about Hôtel De La Cité Carcassonne - Mgallery

The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.

Opening hours:11:00-01:00Immerse yourself in the warm atmosphere, take a seat in our impressive library and leaf through the hotel records dating back to the 1930s, all while enjoying a whiskey or Armagnac from our remarkable collection.Type of cuisine:FrenchOpening hours:12h00-14h00 & 19h00-22h00Open as soon as the weather is pleasant, the Hôtel de la Cité summer restaurant is a verdant, charming oasis. When weather permits, this place enchants fine dining lovers with a menu that emphasizes seasonal products.Type of cuisine:Gourmet Opening hours:19:30-21:30 Authentic setting and sophisticated cuisine by the star chef Jérôme Ryon (1 Michelin star), where his creativity emphasizes local products and you can discover exceptional wines. Terrace in summer.

Services of Hôtel De La Cité Carcassonne - Mgallery

  • Security
  • Hot Tub Pool
  • Room service
  • Bell staff/porter
  • Bus parking
  • Meeting facilities
  • Truck parking
  • Massage services
  • Restaurant
  • Paid parking
  • 24-hour reception / front desk
  • Safety deposit box
  • Covered parking
  • Babysitting
  • Currency Exchange
  • Wireless Internet access
  • Express check-in
  • Elevator/Lift
  • Adjoining rooms
  • Concierge
  • Secretarial services
  • Outdoor parking
  • Meeting rooms
  • Audio visual equipment
  • Outdoor pool
  • Tennis
  • Air Conditioning
  • Bar
  • Jacuzzi
  • Business Center
  • Concierge desk
  • Package/Parcel services
  • 220 AC
  • Multilingual staff
  • Business center
  • Dry cleaning
  • Copier
  • Pets allowed
  • Bicycle rentals
  • Children's play area
  • Photocopying
  • Swimming pool
  • Board room
  • Wake-up calls
  • 120 AC
  • Express check-out
  • Overhead projector
  • Bicycle rental
  • Solarium
  • Doctor on call
  • Concierge lounge
  • Concierge floor
  • Golf course


Place Auguste Pierre Pont

Customers rating

2098 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Luxury Hotel
  • Romantic Hotel

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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