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Information about Hôtel De La Cité Carcassonne - Mgallery

The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.

Type of cuisine:FrenchOpening hours:12h00-14h00 & 19h00-22h00Open as soon as the weather is pleasant, the Hôtel de la Cité summer restaurant is a verdant, charming oasis. When weather permits, this place enchants fine dining lovers with a menu that emphasizes seasonal products.Type of cuisine:Gourmet Opening hours:19:30-21:30 Authentic setting and sophisticated cuisine by the star chef Jérôme Ryon (1 Michelin star), where his creativity emphasizes local products and you can discover exceptional wines. Terrace in summer.Opening hours:11:00-01:00Immerse yourself in the warm atmosphere, take a seat in our impressive library and leaf through the hotel records dating back to the 1930s, all while enjoying a whiskey or Armagnac from our remarkable collection.

Services of Hôtel De La Cité Carcassonne - Mgallery

  • Massage services
  • Children's play area
  • Concierge desk
  • Restaurant
  • Copier
  • Elevator/Lift
  • Wake-up calls
  • Outdoor parking
  • Board room
  • Bell staff/porter
  • Audio visual equipment
  • Overhead projector
  • 120 AC
  • Swimming pool
  • Covered parking
  • 220 AC
  • Air Conditioning
  • Truck parking
  • Concierge floor
  • Golf course
  • Paid parking
  • 24-hour reception / front desk
  • Secretarial services
  • Tennis
  • Business Center
  • Package/Parcel services
  • Adjoining rooms
  • Meeting rooms
  • Room service
  • Doctor on call
  • Business center
  • Safety deposit box
  • Babysitting
  • Meeting facilities
  • Dry cleaning
  • Bicycle rental
  • Security
  • Outdoor pool
  • Currency Exchange
  • Hot Tub Pool
  • Wireless Internet access
  • Bus parking
  • Jacuzzi
  • Concierge
  • Solarium
  • Concierge lounge
  • Bicycle rentals
  • Photocopying
  • Bar
  • Pets allowed

Address

Place Auguste Pierre Pont

Customers rating

88
2739 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Wellness Hotel
  • Luxury Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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