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Information about Hotel Gardenia

The Hotel Gardenia is located in the heart of Biarritz, 200 metres from the market and 400 metres from the beach. It offers comfortable accommodation with free Wi-Fi internet access. Hotel Gardenia’s guest rooms are contemporary in style and equipped with private bathrooms, heating and flat-screen TV. Biarritz Train Station and Airport are 3 km from the hotel. Guests can enjoy swimming at the beach and hiking and cycling nearby. Biarritz Casino, Grande Plage and Palais des Congrès are a 5-minute walk away. The Palais des Festivals is just 2 minutes from the hotel.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. The hotel reception closes at 19:00. If you plan to arrive after this time, please contact the hotel in order to obtain an access code. Please note that full payment is required on arrival. The credit card used for the booking should have the same name as the guest staying at the hotel. If the name is different, an authorization form will be requested from the card holder with a copy of the ID.

Services of Hotel Gardenia

  • Smoke alarms
  • No single-use plastics
  • WiFi
  • Shared lounge/TV area
  • Luggage storage
  • Shared kitchen
  • Non-smoking rooms
  • Internet services
  • CCTV in common areas
  • Breakfast options
  • Fire extinguishers
  • Free WiFi
  • Guests have the option to reuse towels
  • Security alarm
  • Sun terrace
  • Heating
  • Non-smoking throughout
  • Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)

Address

19, Avenue Carnot

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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